Oracle CobrowseOracle
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Oracle ReportsOracle
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Related Products
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About
Oracle Cobrowse Cloud Service is a collaboration tool that enables agents to work directly on a customer's screen during real-time voice or chat interactions, guiding them to resolutions. This functionality allows agents to gain a better understanding of customer issues, resolve them more quickly, and enhance the overall customer experience. Additionally, agents can utilize Cobrowse as a tool for sales conversion and customer support. The service is available both as a standalone solution and as an integrated feature of Oracle Fusion Service. To implement Oracle Cobrowse, businesses must deploy the Cobrowse launcher script on their website.
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About
Oracle Reports, a component of Oracle Fusion Middleware is Oracle's award-winning, high-fidelity enterprise reporting tool. It enables businesses to provide instant access to information to all levels within and outside of the organization in a scalable and secure environment. Oracle Reports consists of Oracle Reports Developer, a powerful, declarative WYSIWYG reports design tool, and a JEE 5-based Oracle Reports Server with multi-tier architecture to access any data sources, generate reports in any popular format for web and paper, and burst and distribute reports to any destination. Oracle remains committed to the development of this technology and to the ongoing release as a component of the Oracle Fusion Middleware platform.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer support agents wanting a tool to provide real-time, interactive assistance by sharing and navigating a customer's screen during voice or chat sessions
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Audience
Businesses seeking a solution that provides access to all levels of information within and outside the organization
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOracle
United States
docs.oracle.com/en/cloud/saas/fusion-service/faiec/oracle-cobrowse.html
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Company InformationOracle
United States
www.oracle.com/middleware/technologies/reports.html
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Categories |
Categories |
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Integrations
Docker
Java
JavaScript
LINEN Cloud
Maven
ORMIT™ Jasper
Oracle Coherence
Oracle Service
Oracle WebLogic Server
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Integrations
Docker
Java
JavaScript
LINEN Cloud
Maven
ORMIT™ Jasper
Oracle Coherence
Oracle Service
Oracle WebLogic Server
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