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About

Today’s business needs are constantly evolving. The need to be contactable anywhere and allow your team members to work from multiple locations is a current and common scenario. Optus Loop is built to support your needs. As a cloud-based VoIP (Voice over Internet Protocol) solution, it allows your team to connect anywhere using existing devices in a cost-effective way.

About

VoIP is an advanced way of business communication which mostly finds it’s complete usefulness in contact centers. VoIPTech Solutions empowers contact centers with a complete Voice Over Internet Protocol (VoIP) solution across the globe. Our VoIP experts help you manage your contact center smoothly and improve the productivity of your agents. Our customized VoIP solutions are cost-effective and motivate start-up contact centers to grow in a competitive environment. You will get seamless VoIP communication Facilities with no phone lines required which will help you manage your agents remotely. VoIP technology is affordable than the traditional way of communication as it uses internet protocols to establish business connections from miles away. We provide you feature-packed VoIP services which ensure a proficient contact center solution. Depending on the size of your business especially contact centers, you can customize our VoIP services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes looking for an advanced Unified Communications solution

Audience

Businesses and contact centers interested in a software solution to optimize business communication

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$40 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The setup was straightforward, and the interface is intuitive. Call quality is consistently high, and the system integrates well with CRM tools. Their support team is responsive and helpful whenever needed.

Cons

  • Would love to see more analytics and reporting features in the dashboard. Occasional UI lag when accessing older call logs.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Optus
Australia
www.optus.com.au

Company Information

VoIPTech Solutions
Founded: 2017
India
voiptechsolutions.in/solutions/contact-center-solution/

Alternatives

Alternatives

HoduCC

HoduCC

Hodusoft
VoipNow

VoipNow

4PSA
KingAsterisk

KingAsterisk

KingAsterisk Technologies
PBXware

PBXware

Bicom Systems

Categories

Categories

Call Center Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Integrations

Devicie Supported
Jetpac Supported
Magento Not Supported
Verint AI Blueprint Supported
WordPress Not Supported

Integrations

Devicie Not Supported
Jetpac Not Supported
Magento Supported
Verint AI Blueprint Not Supported
WordPress Supported
Claim Optus Loop and update features and information
Claim Optus Loop and update features and information
Claim VoIPTech Solutions and update features and information
Claim VoIPTech Solutions and update features and information