+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Sendbird
    166 Ratings
    Visit Website
  • Hostaway
    2,040 Ratings
    Visit Website
  • Extole
    71 Ratings
    Visit Website
  • TrafficGuard
    89 Ratings
    Visit Website
  • InMotion Hosting
    3,077 Ratings
    Visit Website
  • Adzooma
    254 Ratings
    Visit Website
  • BoldTrail
    2,107 Ratings
    Visit Website
  • ContractSafe
    320 Ratings
    Visit Website

About

Optiwe helps you scale your customer service and sales teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal. Do you want to serve your customers better and sell more? Stop using expensive solutions from the past decade. In Optiwe, every feature is AI-first and it's designed to help you optimize your digital interactions with customers. With Optiwe, you can train your AI Assistant one time and deploy it with few clicks to every modern digital channel like your Website, WhatsApp, Facebook, Alexa and Google Assistant. Optiwe analyzes every conversation and creates notifications to your customer service teams when a customer is frustrated or when there is a sell opportunity. Augment your reps with AI. During live chat sessions between your customers and your customer service teams, Optiwe provides AI recommendations.

About

Take the guesswork out of your product development. Make product decisions 16x faster with AI-first user interviews, prototype tests, surveys, and concept tests. Build and launch AI-powered research prototype tests, user interviews, surveys, and design tests for real users on your website or to our global panel. Rapidly get actionable insights in 50+ languages that help you grow your product. Whether you’re interviewing 10 or 10,000 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 10+ languages, asynchronously. Get to know your customers and test your assumptions continuously with AI-first research. Empower your team with actionable user insights based on AI-led conversations and concept testing with real customers. Target customers in your product with action-based triggers, or recruit participants from our vetted global panel of 150k participants and over 300 demographic, and behavioral filters.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For call centers, this digital software app will help automate customer service-client interactions for better call center experience.

Audience

Businesses interested in an AI solution to manage and improve their user testing operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$149 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Optiwe
United States
optiwe.com

Company Information

Wondering
wondering.com

Alternatives

Alternatives

Listen

Listen

Listen Labs
Personetics Assist

Personetics Assist

Personetics
Alexa+

Alexa+

Amazon

Categories

Categories

Integrations

Alexa Smart Properties
Facebook
Facebook Messenger
Figma
Google Sheets
Microsoft Excel
WhatsApp

Integrations

Alexa Smart Properties
Facebook
Facebook Messenger
Figma
Google Sheets
Microsoft Excel
WhatsApp
Claim Optiwe and update features and information
Claim Optiwe and update features and information
Claim Wondering and update features and information
Claim Wondering and update features and information