Audience
Product managers, marketers, user researchers, and businesses looking for a fast, scalable solution to gather customer insights through AI-powered qualitative and quantitative research
About Listen
Listen is an AI-driven research platform that helps businesses conduct customer interviews at scale, replacing traditional methods like surveys and focus groups. With its AI-moderated interviews, Listen provides fast, qualitative, and quantitative insights from millions of participants, all in real-time. The platform supports various use cases, including concept testing, brand perception, creative testing, and usability testing, and can handle video, audio, and text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Listen Labs provides actionable results within hours, not weeks.
Other Popular Alternatives & Related Software
Whyser
Whyser is an AI-powered research platform that helps businesses conduct user, customer, and market research interviews & analysis at scale, replacing traditional methods like surveys and focus groups.
Bring your own participants or source from our global B2B and B2C panels of millions of verified participants across 170+ countries. Whyser’s AI conducts dynamic voice conversations with real people, adapting naturally to their responses and probing deeper to uncover qualitative insights with quantifiable depth.
The platform supports a wide range of use cases, including concept testing, brand perception, creative testing, and usability studies, across video, audio, or text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Whyser helps you gather and analyze insights in hours—not weeks.
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User Intuition
User Intuition is a customer intelligence platform that conducts AI-moderated market research interviews via chat, voice, or video. The platform replaces traditional text surveys with natural conversations that uncover why customers buy, churn, or stay.
The software uses AI interview technology to ask intelligent follow-up questions based on customer responses, employing laddering methodology to reveal emotional drivers and hidden motivations behind customer decisions. User Intuition achieves 98% participant satisfaction through conversational interactions that encourage candid feedback.
Organizations use the platform to track brand health, gather shopper insights, obtain competitive intelligence, and test concepts with real consumers or vetted panel participants.
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AWAI
AWAI has two ways of working, built on the same analysis engine.
Group analysis replaces a fixed questionnaire. You write what you want to ask in plain prose and share an invite link; respondents need no account. Each person talks with the AI on their own, and the AI follows up to draw out their thinking. Afterward, every conversation is regrouped by opinion, by the reason underneath it, and by how many people arrived there. A view only one person raised stays visible as an outlier instead of being averaged away. Up to 100 respondents on self-serve.
Meetings work in real time. Each participant picks the language they speak and read in, and what people say collects under topics while the conversation is still going. Afterward the meeting stays sorted by topic rather than as a transcript.
Both end in a document: put a plain-language question to the material and it becomes a report, exportable to PDF and hand-editable at no extra cost.
A public demo needs no signup.
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Nava Insights
Nava Insights is the only self-serve platform built around real-time customer voice conversation. Sign up, set up a study, and our AI moderator interviews hundreds of people at once in 20+ languages. It listens, responds in the flow of dialogue, and probes in the moment on what each person actually says, the way a human moderator would. That reaches a depth surveys, text, and one-way recordings can't.
Most AI-powered customer interview tools hide behind a demo wall and enterprise contracts. Nava doesn't. Start free, pay a transparent $35 per quality-passed interview, no sales call, no per-seat fees. And a 300M+ panel across 150+ countries is one click away, so you never have to find your own participants.
Design, recruit, interview, and analyze in one workflow. Every insight is traceable back to the exact quote and audio, and NavaGPT lets you keep exploring the data after the interviews end. Used for market research, UX, concept testing, brand, and employee insights.
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Integrations
Company Information
Listen Labs
Founded: 2023
United States
listenlabs.ai/
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Product Details
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Cloud
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