RingCentral RingEX

RingCentral RingEX

RingCentral
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About

One solution, one bill, less money. Connect your communication system for easy and accessible communications between your team. VoIP services allow you to use your mobile device for business, no matter where you are working. Create a productive meeting environment with HD quality video calls and desktop and file sharing. Never find yourself without a connection. For some, no internet means no sales and we can't have that!

About

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a VoIP and unified communications solution

Audience

RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • The platform is very easy to use and devices which you can add makes it very great tool if you on a mobile office or you often not at the desk. Also, for a stationary office work the platform can replace a normal desk phone
  • This software is great for allowing us to communicate internally at no cost. It also has the plus of being the only free solution I’ve found with dial in numbers.
  • Ability to give out RingCentral numbers on cell phones, so users do not need to use their personal number to make contact. Easy design and interface when setting up users and managing teams. Support is very quick to respond.
  • Works great for a small to midsized company and is a valuable asset which will enable them to better handle their call volumes.
  • Has all the features needed with desktop, mobile, and browser capabilities. With click to call from your mobile or browser is a sweet add-on. able to set up simple IVRs for your business needs as well.

Cons

  • Using it almost every day, platform itself works perfectly, hence its relies on your connection.
  • The only con is feature limitations, which is to be expected.
  • Service is dependent on the internet, so when traveling down the highway, sometimes a call will drop if you have bad cell reception.
  • End user training is the biggest hurdle I am facing as some are up in age and set in their ways.
  • The only con for the system would be when adding new users and setting up extensions could be confusing at first but after you create a few you will get the hang of it.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OneCloud Networks
Founded: 2007
United States
onecloudnetworks.com

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Categories

Categories

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Active Directory Not Supported
Box Not Supported
Canals Not Supported
Claude for Legal Not Supported
Dropbox Not Supported
Egnyte Not Supported
Gravity Data Not Supported
HaloPSA Not Supported
HubSpot Data Hub Not Supported
Known Factors Not Supported
Kommo Not Supported
Model Context Protocol (MCP) Not Supported
Revamp CRM Not Supported
RingCentral Video Not Supported
RingCentral Webinar Not Supported
SalesExec Not Supported
ServiceNow Not Supported
TeamSupport Not Supported
Theta Lake Not Supported
Time Miner Not Supported

Integrations

Active Directory Supported
Box Supported
Canals Supported
Claude for Legal Supported
Dropbox Supported
Egnyte Supported
Gravity Data Supported
HaloPSA Supported
HubSpot Data Hub Supported
Known Factors Supported
Kommo Supported
Model Context Protocol (MCP) Supported
Revamp CRM Supported
RingCentral Video Supported
RingCentral Webinar Supported
SalesExec Supported
ServiceNow Supported
TeamSupport Supported
Theta Lake Supported
Time Miner Supported
Claim OneCloud Networks and update features and information
Claim OneCloud Networks and update features and information
Claim RingCentral RingEX and update features and information
Claim RingCentral RingEX and update features and information