NordicCRM

NordicCRM

Silahub Technologies
Telia ACE

Telia ACE

Telia Company
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+

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About

NordicCRM is a cloud-based customer relationship management and marketing automation platform for Canadian service businesses, agencies, consultants, and small sales teams. It brings contact records, lead capture, shared conversations, sales pipelines, booking calendars, forms, landing pages, websites, email and SMS campaigns, and workflow automation into one workspace. Teams can assign leads, track opportunities and next steps, schedule appointments, send follow-up reminders, and manage customer activity. The platform also includes review-request and reputation workflows, reporting, and tools for organizing marketing campaigns. NordicCRM offers CAD-billed plans, guided onboarding, migration support, training, and implementation assistance. Availability and limits for communication, AI, and third-party services depend on plan and configuration.

About

Telia ACE is the leading contact center solution in the Nordic region, with over 100,000 daily users and more than 350 million interactions annually. It offers a seamless omnichannel experience that unifies customer communication across voice, chat, text, and digital channels in a single platform. The solution integrates smoothly with most third-party platforms to support every step of the customer journey. Telia ACE combines cutting-edge AI technologies, including speech recognition and deep learning, with a human touch to deliver innovative, efficient customer experiences. It offers extensive tools like automation, video integration, smart knowledge bases, and data-driven analytics to help organizations transform digitally and improve service quality. Recognized as a market leader, Telia ACE is trusted by both private and public sector organizations for its reliability and forward-looking capabilities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Canadian service businesses, agencies, consultants, and small sales teams.

Audience

Nordic enterprises and public sector organizations seeking an advanced, AI-powered omnichannel contact center solution to enhance customer engagement and operational efficiency

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

CA$97/month
Starter costs CA$97/month for 3 users and 5,000 contacts. Plans are billed monthly in CAD. The 14-day free trial costs $0 and requires a payment card for verification. Starter does not include SMS or email credits; messaging usage is charged separately.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Silahub Technologies
Founded: 2022
Canada
nordiccrm.ca

Company Information

Telia Company
Founded: 1853
Sweden
ace-showcase.com

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Categories

CRM Supported

Categories

Call Center Supported
Cloud PBX Supported
Telephony Supported

Integrations

Boost.ai Not Supported
Calabrio Quality Management Not Supported
Centrical Not Supported
Feelingstream Not Supported
Findity Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Nexetic Not Supported
Salesforce Not Supported
TeamEngine Not Supported
WhatsApp Supported

Integrations

Boost.ai Supported
Calabrio Quality Management Supported
Centrical Supported
Feelingstream Supported
Findity Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Nexetic Supported
Salesforce Supported
TeamEngine Supported
WhatsApp Not Supported
Claim NordicCRM and update features and information
Claim NordicCRM and update features and information
Claim Telia ACE and update features and information
Claim Telia ACE and update features and information