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About

Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.

About

Stop settling for small commissions. Work with RingLogix and achieve up to 70% margins for your MSP. Quickly create custom quotes and let customers sign up online with just a few clicks. Automatically activate customers and provision services from any quote, or add a-la-carte services on demand. Use the built-in billing system to charge subscriptions, apply taxes, send invoices, and collect payments. Get direct access to call logs including SIP ladders, caps, RTP statistics and more. There’s no need to buy new hardware or change favorite devices. RingOS is compatible with all major vendors and we’re always open to collaborating with new ones. Quote, activate, bill, and support your own branded services, all in one white-labeled platform. Your brand, your customer, 
our platform. RingOS is a true white-label solution. Control everything from packing and pricing 
to features and integrations.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Nextiva is ideal for enterprises and growing businesses seeking a unified, AI-powered platform to optimize customer journeys, boost workforce productivity, and deliver exceptional experiences across every channel

Audience

Companies and businesses seeking a solution to grow their revenue

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love the ease of setting up customers. I like the fact that you get to build your own PBX which allows you to customize and tailor your customers' experience and requirements. I like the extensive training and lastly their support is super helpful!!!!

Cons

  • I think I would have arranged the provisioning features a little differently.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com

Company Information

RingLogix
United States
www.ringlogix.com

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Business VoIP Supported
Cloud PBX Supported
SIP Trunk Supported
White Label VoIP Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Not Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Salesforce Supported
AbacusLaw Supported
Active Directory Supported
Authorize.Net Not Supported
Autotask PSA Not Supported
Bitrix24 Supported
Flip Supported
Gmail Not Supported
HubSpot Data Hub Supported
Macaw AMS Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Nextiva XBert Supported
Okta Supported
Operata Supported
Rippling Supported
SalesStreamliner Supported
TeamMate Analytics Not Supported
Tenfold Supported
Zendesk Supported

Integrations

Salesforce Supported
AbacusLaw Not Supported
Active Directory Not Supported
Authorize.Net Supported
Autotask PSA Supported
Bitrix24 Not Supported
Flip Not Supported
Gmail Supported
HubSpot Data Hub Not Supported
Macaw AMS Not Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Nextiva XBert Not Supported
Okta Not Supported
Operata Not Supported
Rippling Not Supported
SalesStreamliner Not Supported
TeamMate Analytics Supported
Tenfold Not Supported
Zendesk Not Supported
Claim Nextiva and update features and information
Claim Nextiva and update features and information
Claim RingLogix and update features and information
Claim RingLogix and update features and information