Audience

Companies that want to to integrate SMS communications with their PBX and other business communications systems

About SkySwitch

The SkySwitch white label Business SMS and Business MMS solution provides all the features that you will need to sell your customer base one business number that supports voice and text messages. With SkySwitch white label Business SMS and Business MMS end users can: Send and receive messages to and from extensions or 10-digit local or long- distance numbers. Message colleagues, clients, and departments with a business identity—even from personal devices. Reply to an incoming message from a mobile app, desktop app, or by email. Text seamlessly across devices, including smartphones, tablets, and computers. Collaborate more effectively by communicating in a single text thread. Send and receive images, videos, and files. Most business owners understand that SMS is a valuable part of the lead acquisition and/or customer engagement process, and many already use it. But today, most SMS communication is done with a business manager’s personal mobile device, and is not integrated

Integrations

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Company Information

SkySwitch
United States
www.skyswitch.com

Videos and Screen Captures

SkySwitch Screenshot 1
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Product Details

Platforms Supported
Cloud

SkySwitch Frequently Asked Questions

Q: What kinds of users and organization types does SkySwitch work with?
Q: What languages does SkySwitch support in their product?
Q: What other applications or services does SkySwitch integrate with?

SkySwitch Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

SIP Trunk

Toll-Free Numbers Not Supported
Multiple DID Options Not Supported
Call Data Records Not Supported
e911 Not Supported
Caller ID Not Supported
PSTN Forwarding Not Supported
Automatic Fail-over Routing Not Supported
Disaster Recovery Not Supported
International Numbers Not Supported

SMS Marketing

Shortcodes Not Supported
Contact Management Not Supported
MMS Not Supported
Text-to-Win Not Supported
Polls / Voting Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
Reporting/Analytics Not Supported
Mobile Keywords Not Supported
Scheduled Messaging Not Supported
Mobile Coupons Not Supported
2-Way Messaging Not Supported
Artificial Intelligence Not Supported