NextRequest

NextRequest

CivicPlus
+
+

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About

Give your agency a boost on compliance regulations and laws. With NextRequest powered by CivicPlus, you can rapidly respond to audits, examinations, and legal inquiries with our suite of compliance features. Easily track record requests, communications, and document production for proof of compliance. Agencies of all types and sizes use NextRequest to accept, coordinate, and fulfill record requests all in one place. Our public records management software works cross-departmentally to streamline requests so that no request goes unanswered. Automate your workflow and ensure requests are seen through from start to finish. Accept requests through a modern online portal. Connect requesters with self-serve information. Route to staff automatically. Maintain compliance with dashboards and audit trails.

About

GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments of all sizes that need an effective public records and FOIA request management solution

Audience

Government agencies and companies interested in a solution to manage their security and operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CivicPlus
Founded: 2001
United States
www.civicplus.com/foia-request-management/

Company Information

WebQA
Founded: 2000
United States
www.webqa.net

Alternatives

Alternatives

Libria

Libria

MSF&W
FOIAXpress

FOIAXpress

OPEXUS
FOIAXpress

FOIAXpress

OPEXUS

Categories

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

No info available.

Integrations

No info available.
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