Audience
Municipal records and community development teams that need to digitize documents, automate public processes, and improve citizen service
About MCCi
MCCi provides a connected suite of GovTech solutions that helps organizations break free from the manual and repetitive processes that dominate document management, permitting and licensing, records requests, case management, and other essential work. Its business process automation tools combine Laserfiche enterprise content management, AI, electronic signatures, intelligent document processing, robotic process automation, forms, workflows, records management, and system integrations to centralize information and reduce busywork. Teams can replace filing cabinets, shared drives, paper forms, follow-up calls, and outdated systems with searchable digital repositories and automated processes that keep documents secure, organized, and compliant throughout their lifecycle. For public records requests, the platform supports specialized workflows for FOIA, elections, building records, subpoenas, interagency requests, liens, and medical billing.