Audience

Organizations in need of a public records management solution to optimize the administrative burden of heavy workloads

About RequestPro

RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.

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Company Information

RequestPro
United States
prarequests.com/features/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

RequestPro Frequently Asked Questions

Q: What kinds of users and organization types does RequestPro work with?
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RequestPro Product Features