CivicRecordsOnlinePaldam LLC
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About
CivicRecordsOnline is public records request management software for city clerks and records specialists. Every request lives in one place: who asked, what is needed, when it is due under state law, what has been sent, and a complete audit history. Redaction is included in every tier. Instant Privacy Scan finds names, addresses, phone numbers, Social Security numbers, and license numbers as draft redactions for review. Find & Fix Everywhere erases a name or phrase across every page in one pass. Permanent Safety Lock burns redactions into a flattened release copy that cannot be reversed. Smart Medical Catching flags health details and the names of minors. Redaction is deterministic pattern matching, so the same input gives the same output every time. The product supports all 50 states' public records laws, with deadline rules and business day counting built in. Pricing: $99, $199, $299, or $499 per month. No contract. No implementation fee. 14-day free trial for government agencies.
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About
RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
City clerks, records officers, and records specialists at local government agencies (cities, counties, and special districts).
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Audience
Organizations in need of a public records management solution to optimize the administrative burden of heavy workloads
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$99/month per agency
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPaldam LLC
Founded: 2026
United States
www.civicrecordsonline.com
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Company InformationRequestPro
United States
prarequests.com/features/
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Integrations
No info available.
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Integrations
No info available.
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