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About

NetSapiens is an all-in-one UCaaS platform that enables service providers to deliver branded cloud communications across voice, video meetings, messaging, mobile, and contact center services. It supports branded voice capabilities that integrate directly into customers’ tools, high-quality video meetings from any device, business messaging, advanced SMS, and enterprise-grade security, encryption, compliance tools, and fraud prevention. Its API-first open platform connects with more than 400 app integrations and allows providers to build their own applications and personalized communication experiences. NetSapiens also includes AI-driven voice services such as voicemail transcription, call recording transcription, sentiment analysis, text-to-speech, intelligent call routing, appointment scheduling, lead capture, and after-hours coverage. Its mobile capabilities deliver voice calling, messaging, video meetings, presence, contacts, voicemail, fax, and call logs across devices.

About

Streams.AI by PanTerra Networks is an all-in-one UCaaS and VoIP cloud phone system that combines business voice, video meetings, messaging, SMS, fax, and secure file sharing in a single platform. Built for productivity and growth, Streams.AI delivers features such as an intelligent receptionist, real-time transcription, analytics, and agent assist to improve team efficiency and customer engagement. As a full contact center software solution, it offers skills-based routing, queue management, and live monitoring to optimize call handling. With HIPAA and SOC 2 compliance, 99.999% uptime, and end-to-end encryption, Streams.AI ensures enterprise-grade security and reliability. It integrates seamlessly with Microsoft Teams, Google Workspace, Salesforce, and more, while flexible pricing and white-glove onboarding make deployment fast and cost-effective. Backed by 20+ years of innovation and 24/7 US-based support, Streams.AI is a trusted, future-ready communications platform for any business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Telecom providers, managed service providers, and fiber broadband providers looking for a solution to deliver customizable, branded cloud communications and UCaaS services to business customers

Audience

SMBs, mid-market, and enterprises needing a unified cloud communications and contact center suite that scales with their business.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$24.95 per user/month
Business Plus - $24.95/user/month
Essential UC suite: business voice, mobile apps, and file sharing.

Professional - $29.95/user/month
Full UCaaS: voice, video meetings, unlimited storage, AI receptionist.

Call Center - $44.95/user/month
Omnichannel contact center: queues, routing, analytics, supervisor tools.

Contact Center - Custom Pricing
Advanced, multi-channel CCaaS with blended voice, chat, email & social.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

NetSapiens
Founded: 2002
United States
www.netsapiens.com/cloud-communication/

Company Information

PanTerra Networks
Founded: 2001
United States
www.panterranetworks.com

Alternatives

Alternatives

Windstream Enterprise UCaaS

Windstream Enterprise UCaaS

Windstream Enterprise
Intermedia Unite

Intermedia Unite

Intermedia

Categories

UCaaS Supported

Categories

Business VoIP Supported
Call Center Supported
Telephony Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Content Collaboration Features

Client Portal Supported
Cloud Storage Supported
Digital Asset Management Supported
Document Creation / Editing Not Supported
Document Management Supported
Electronic Signature Not Supported
Feedback Management Not Supported
File Sharing Supported
Messaging / Discussion Supported
Real-Time / Interactive Editing Not Supported
Roles / Permissions Not Supported
Search Not Supported
Version Control Not Supported
Video / Image Editing Not Supported
Workflow / Approval Process Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

Microsoft Teams Supported
Amazon Polly Supported
Amazon Web Services (AWS) Supported
Box Not Supported
Deepgram Supported
Freshdesk Not Supported
Google Cloud Platform Supported
Google Workspace Not Supported
IBM Watson Supported
Microsoft Azure Supported
Microsoft Outlook Not Supported
Oracle API Management Not Supported
SAP Advanced Track and Trace for Pharmaceuticals Not Supported
Salesforce Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Microsoft Teams Supported
Amazon Polly Not Supported
Amazon Web Services (AWS) Not Supported
Box Supported
Deepgram Not Supported
Freshdesk Supported
Google Cloud Platform Not Supported
Google Workspace Supported
IBM Watson Not Supported
Microsoft Azure Not Supported
Microsoft Outlook Supported
Oracle API Management Supported
SAP Advanced Track and Trace for Pharmaceuticals Supported
Salesforce Supported
Zendesk Supported
Zoho CRM Supported
Claim NetSapiens and update features and information
Claim NetSapiens and update features and information
Claim Streams.AI by PanTerra Networks and update features and information
Claim Streams.AI by PanTerra Networks and update features and information