ReFrame Engage

ReFrame Engage

WSD Digital
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About

Neocal is an AI-powered modern calendar that lets you schedule, update, and manage events using natural language. Simply tell Neocal what you need, and its smart scheduling engine automatically finds optimal slots, avoids conflicts, and adjusts for time zones. Intelligent queries provide instant, contextual answers while quick actions let you reschedule, cancel, or update events via text or voice. Context awareness means Neocal learns your preferences and patterns so it can proactively suggest and confirm changes. Seamless two-way synchronization with Google Calendar (across multiple accounts) ensures that updates in Neocal or Google reflect everywhere instantly, preserving your existing workflow. With a streamlined web interface and real-time dashboards, Neocal works unobtrusively in the background. Connect your calendar with a click, communicate in plain language, review intelligent suggestions, and let the platform handle the rest.

About

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professionals and global teams searching for a solution to streamline scheduling, conflict resolution, and time-zone management through natural language commands

Audience

Businesses interested in a solution to connect with their clients and improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Neocal
United States
neocal.ai/

Company Information

WSD Digital
United States
reframesolutions.com/engage/

Alternatives

Alternatives

Calensync

Calensync

Calensync.live
LiveAgent

LiveAgent

Quality Unit
SYNCDATE

SYNCDATE

Duma Solutions

Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Microsoft Outlook
Google Calendar
Google Cloud Platform
Microsoft Office 2021
WhatsApp

Integrations

Microsoft Outlook
Google Calendar
Google Cloud Platform
Microsoft Office 2021
WhatsApp
Claim Neocal and update features and information
Claim Neocal and update features and information
Claim ReFrame Engage and update features and information
Claim ReFrame Engage and update features and information