MyRemoting

MyRemoting

I Own Software
+
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About

MyRemoting is remote access and IT support software for IT teams, managed service providers, and system administrators managing Windows, macOS, and Linux machines. Operators use a browser or installable web app to view and control supported desktops, transfer files, open a remote terminal, manage processes and Windows scheduled tasks, edit the Windows registry, and perform power actions. Fleet tools include scripting, patching, software deployment, Wake-on-LAN, inventory, health monitoring, alerts, session recording, and access audit logs. The control server can be self-hosted, operated by the vendor as a hosted service, or deployed as an air-gapped On-Prem edition. Connections use a WireGuard-based overlay with relay fallback. Access controls include two-factor authentication, passkeys, roles, and machine-group permissions.

About

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT teams, MSPs, and sysadmins who want to run their own remote access server.

Audience

IT service providers and managed service providers (MSPs)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$399 one-time
Self-hosted: $399 one-time per deployment for one control server and unlimited machines; first-year updates are included, then optional updates cost $75/year. Hosted: $399 license plus managed hosting from $18/month. No-upfront plan: $0 down, from $40/month, with license ownership after 36 months. Air-gapped On-Prem edition: $799 one-time, with optional $150/year updates after the included first year. Hosted and no-upfront plans include a 7-day free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.6 / 5
ease 4.1 / 5
features 4.0 / 5
design 4.1 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • There are no pros to this company at all. The only pro was that when all the negatives happened, I found a better RMM solution. Ninja is cheaper and a better solution.
  • Everyone you speak to is very curious. They say all the right thing and agree with your assessments of there product. Platform is easy to work with.
  • Solarwinds N central is an ideal tool for remote security and network monitoring. Its control and ease of monitoring make you feel you are monitoring at the office. On a broader scale, it helps you in security, backup, performance tracking and helpdesk monitoring.
  • I like how its UX is designed. This tool is versatile as well as powerful to make remote security monitoring responsive and functional. The installation process was fun for me. It gives every bit of data to monitor.
  • It's a very easy and effective app. App is available on multiplatform gives ease to access. It gives you remote control features to manages issues from anywhere. Current system scripts that can also be edited remotely.

Cons

  • Everything. Support is diabolical. The account not activated on time. Bills are always wrong. Features that used to be standard are now microtransactions.
  • There are 2 issue I have been complaining about since I onboarded with Solarwinds back in 2019. Neither has been resolved! Now I am have another issue with AV and the most frustrating thing is a case was created and I cannot reply to it or see it in my cases. I have spoke to 4 different techs and asked them to put it in my queue, yet it has not been done resolved. One is AV detecting Webroot which has been uninstalled in over 50 computers. Each time they roll out an upgrade of Bitdefender I have to uninstall reinstall it. I have ask too many times where is it looking for Webroot so I can correct the problem. The other is getting error messages from Patching. Patches that are declined randomly come up as failed to install making my job harder having to dive in to see what the error is. Issue comes and goes.
  • In my limited function usage, I got a positive response. No cons experienced.
  • Reporting should have more information to study.
  • SolarWinds N-central is a remote automation tool to manage issues. No cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

I Own Software
United States
myremoting.iownsoftware.com

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/n-central-rmm

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Categories

Remote Desktop Supported

Categories

Antivirus Supported
Help Desk Supported
IT Management Supported
IT Service Supported
ITSM Supported
MSP Supported
Network Management Supported
Network Mapping Supported
Network Monitoring Supported
Network Security Supported
Patch Management Supported
Remote Desktop Supported
Remote Support Supported
RMM Supported
Server Management Supported
Server Monitoring Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Supported
Wireless Network Support Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Integrations

Acronis Automation Not Supported
BrightGauge Not Supported
Control D Not Supported
DeskDay Not Supported
HaloPSA Not Supported
IT Portal Not Supported
ITBoost Not Supported
MyGlue Not Supported
N-able DNS Filtering Not Supported
N-able EDR Not Supported
Neo Agent Not Supported
Network Glue Not Supported
OpenDNS Not Supported
PagerDuty Supported
Rewst Not Supported
ScalePad Not Supported
ScalePad Backup Radar Not Supported
ScalePad Lifecycle Manager Not Supported
Slack Supported
ThreatAware Not Supported

Integrations

Acronis Automation Supported
BrightGauge Supported
Control D Supported
DeskDay Supported
HaloPSA Supported
IT Portal Supported
ITBoost Supported
MyGlue Supported
N-able DNS Filtering Supported
N-able EDR Supported
Neo Agent Supported
Network Glue Supported
OpenDNS Supported
PagerDuty Not Supported
Rewst Supported
ScalePad Supported
ScalePad Backup Radar Supported
ScalePad Lifecycle Manager Supported
Slack Not Supported
ThreatAware Supported
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