Murphi

Murphi

murphi.in
Murphi Whaticket

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Murphi:

About

Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.
Whaticket:

About

Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.
Murphi:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Whaticket:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Murphi:

Audience

Banks, NBFCs, insurers, wealth managers, mutual funds, brokerages, and fintech lenders, including their CISOs, compliance and risk officers, IT and operations leaders, relationship managers, financial advisors, customer-support teams, and sales staff who communicate with customers.
Whaticket:

Audience

Companies searching for a solution to streamline and enhance their customer service processes and sales interactions across messaging platforms
Murphi:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Whaticket:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Murphi:

API

Offers API Not Supported
Whaticket:

API

Offers API Supported
Murphi:

Screenshots and Videos

No images available
Whaticket:

Screenshots and Videos

Murphi:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Whaticket:

Pricing

$109 per month
Free Version Supported
Free Trial Supported
Murphi:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Whaticket:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Murphi:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Whaticket:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Murphi:

Company Information

murphi.in
Founded: 2021
India
murphi.in
Whaticket:

Company Information

Whaticket
Founded: 2020
United States
whaticket.com
Murphi:

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Murphi:
Whaticket:
Murphi:
Whaticket:
Murphi:

Categories

Whaticket:

Categories

Murphi:

Integrations

WhatsApp Supported
Facebook Not Supported
Facebook Messenger Not Supported
Instagram Not Supported
Whaticket:

Integrations

WhatsApp Supported
Facebook Supported
Facebook Messenger Supported
Instagram Supported
Murphi:
Claim Murphi and update features and information
Claim Murphi and update features and information
Whaticket:
Claim Whaticket and update features and information
Claim Whaticket and update features and information