Related Products
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About
Movate offers end-to-end customer clustering and deeper insights into customer sentiments, buying behavior, and satisfaction-levels, to drive business success. Other offerings include Churn Analytics, CX Improvements (CSAT, NPS), Operational Excellence, and Productivity improvements. Powered by AI, our platform helps brands understand finer details about customer’s lifecycle. Data collected from heterogeneous sources is analyzed, and filtered to pave the way for actionable insights that service providers can consume. They help in analyzing customer churn, buying patterns, CX improvements, (CSAT and NPS), customer sentiments, and satisfaction levels. With this data now available to brands and organizations, they can change many aspects of their business – and these insights cut across all functions in a business. The platform uses a variety of data sets like support logs data, customer satisfaction data, and buying patterns in terms of recency, frequency, and monetary values.
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About
Patch Retention is a customer retention platform that offers a suite of tools designed to enhance customer engagement and loyalty. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, analytics and insights, referral programs, and customer segmentation. These tools enable businesses to deliver personalized messages, understand customer behavior, and implement effective retention strategies. Patch Retention also provides an RFM (Recency, Frequency, Monetary) analysis feature, allowing businesses to gain deep insights into customer segments and tailor retention strategies with precision. By integrating these capabilities, Patch Retention aims to boost customer loyalty, reduce churn, and drive long-term success for businesses.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-sized to large organizations
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Audience
Anyone looking for a retention marketing tool solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMovate
Founded: 1996
United States
www.movate.com
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Company InformationPatch Retention
Founded: 2011
United States
patchretention.com
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
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