Audience

Mid-sized to large organizations

About Movate

Movate offers end-to-end customer clustering and deeper insights into customer sentiments, buying behavior, and satisfaction-levels, to drive business success. Other offerings include Churn Analytics, CX Improvements (CSAT, NPS), Operational Excellence, and Productivity improvements. Powered by AI, our platform helps brands understand finer details about customer’s lifecycle. Data collected from heterogeneous sources is analyzed, and filtered to pave the way for actionable insights that service providers can consume. They help in analyzing customer churn, buying patterns, CX improvements, (CSAT and NPS), customer sentiments, and satisfaction levels. With this data now available to brands and organizations, they can change many aspects of their business – and these insights cut across all functions in a business. The platform uses a variety of data sets like support logs data, customer satisfaction data, and buying patterns in terms of recency, frequency, and monetary values.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Movate
Founded: 1996
United States
www.movate.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
24/7 Live Support

Movate Frequently Asked Questions

Q: What kinds of users and organization types does Movate work with?
Q: What languages does Movate support in their product?
Q: What kind of support options does Movate offer?
Q: What other applications or services does Movate integrate with?
Q: What type of training does Movate provide?

Movate Product Features

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Text Analysis Supported
Trend Analysis Supported
Survey Management Not Supported
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