Audience

B2B Companies

About Helios CX

Helios is a customer experience and account health platform built for B2B companies that need a simple, continuous way to understand how their clients feel. With Helios, teams can send automated transactional surveys, run NPS and CSAT programs, and collect feedback across every stage of the customer journey. The platform centralizes all responses, analyzes sentiment, and highlights risks or opportunities in real time.

Helios goes beyond dashboards—its insights are designed for commercial and CX teams to take action: identifying accounts at risk, understanding key drivers of dissatisfaction, and spotting moments where upsell or retention efforts can make an impact. Companies use Helios to reduce churn, improve client relationships, and grow revenue from their existing customer base.

Integrations

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Company Information

Helios CX
Founded: 2025
Peru
www.cxhelios.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

Helios CX Frequently Asked Questions

Q: What kinds of users and organization types does Helios CX work with?
Q: What languages does Helios CX support in their product?
Q: What kind of support options does Helios CX offer?
Q: What type of training does Helios CX provide?

Helios CX Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis