Audience
B2B Companies
About Helios CX
Helios is a customer experience and account health platform built for B2B companies that need a simple, continuous way to understand how their clients feel. With Helios, teams can send automated transactional surveys, run NPS and CSAT programs, and collect feedback across every stage of the customer journey. The platform centralizes all responses, analyzes sentiment, and highlights risks or opportunities in real time.
Helios goes beyond dashboards—its insights are designed for commercial and CX teams to take action: identifying accounts at risk, understanding key drivers of dissatisfaction, and spotting moments where upsell or retention efforts can make an impact. Companies use Helios to reduce churn, improve client relationships, and grow revenue from their existing customer base.
Other Popular Alternatives & Related Software
VirtualHealth HELIOS
Clinical health is vital, but achieving better outcomes requires a deeper level of care. HELIOS presents a 360° view encompassing all aspects of a member’s health. A holistic member view coupled with intelligent workflows allows the care team to collaboratively determine appropriate interventions and reduce avoidable re-admissions.
VirtualHealth’s HELIOS platform enables unparalleled collaboration and coordination with the member and their care team and provides broad visibility across the healthcare organization. By connecting the entire care team across one integrated ecosystem, our clients can go beyond traditional care management and drive increased efficiency, transparency, and cost reduction.
Learn more
Supportbench
Supportbench is a powerful customer service management tool that helps you deliver exceptional customer support. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments.
Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs.
Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more.
Our reviews SAY IT ALL ..🎤.
Learn more
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
Learn more
Helios
Helios is a Docker orchestration platform for deploying and managing containers across an entire fleet of servers. Helios provides a HTTP API as well as a command-line client to interact with servers running your containers. It also keeps a history of events in your cluster including information such as deploys, restarts and version changes. The binary release of Helios is built for Ubuntu 14.04.1 LTS, but Helios should be buildable on any platform with at least Java 8 and a recent Maven 3 available. Use helios-solo to launch a local environment with a Helios master and agent. Helios is pragmatic. We're not trying to solve everything today, but what we have, we try hard to ensure is rock-solid. So we don't have things like resource limits or dynamic scheduling yet. Today, for us, it has been more important to get the CI/CD use cases, and surrounding tooling solid first. That said, we eventually want to do dynamic scheduling, composite jobs, etc.
Learn more
Integrations
No integrations listed.
Company Information
Helios CX
Founded: 2025
Peru
www.cxhelios.com
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online
