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About

Record the full session of real visitors like a camera on your website and playback their page views like a movie. Browse millions of visitor real interactions on your website and understand what they want. Just do what you want and watch the playback of your recorded session in playback demo, or get more information. A great comprehensive solution to collect, process, visualize and understand collective behavior of visitors in all devices such as desktop, tablet and mobile. Ask your visitors what they think. The combination of statistics and real reviews is an excellent solution to figure out the issues, and achieving to a vast amount of ideas directly from the end-users. Run your own comprehensive multi-step surveys and ask for people ideas with predefined multiple choice questions or even let them type their own report or concern. Collect and analyze behavior of your form visitors. You will have a comprehensive form report after a short while to improve your forms dramatically.

About

The audio recording solution can monitor and record off of a number of common telephony platforms as well as any VoIP system or any audio streams using SIP and RTP. The recording solution can be hosted on servers at your organization or traffic can be directed through a VPN tunnel to be recorded on our servers. Recordings continue even during network outages and are uploaded as soon as connections are reestablished. Any number of monitors can be recorded and each monitor can be at any position or orientation. On playback the position and orientation will be used to show like the agent would see each. Each monitor is recorded as a different file for playback speed as well as integration options. Create as many custom forms as is needed. Each form can have any number of categories and each category can have any number of questions. Categories and questions can be shared between different forms in order to both have consistent questions as well as to be able to report on similar metrics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketers and UX professionals that want to learn how visitors use their website in order to increase conversions

Audience

Companies searching for a call recording, screen recording, and quality management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Or $25 per month if billed annually
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MouseStats
Founded: 2012
Canada
www.mousestats.com

Company Information

ZCloud
Founded: 2019
United States
zcloud.site

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Categories

Heatmap Supported
Survey Supported
Web Analytics Supported

Categories

Call Recording Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Integrations

Convert Experiences Supported
Freshpaint Supported
Google Analytics Supported
Google Tag Manager Supported
Unbounce Supported
WordPress Supported
Zendesk Supported

Integrations

Convert Experiences Not Supported
Freshpaint Not Supported
Google Analytics Not Supported
Google Tag Manager Not Supported
Unbounce Not Supported
WordPress Not Supported
Zendesk Not Supported
Claim MouseStats and update features and information
Claim MouseStats and update features and information
Claim ZCloud and update features and information
Claim ZCloud and update features and information