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About

The team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, Messenger, live chat, and more. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Everything you need to get the job done. The Team Inbox is offered as a powerful workflow setting for your shared accounts and addresses.

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams that want a powerful live chat, team chat, shared inbox, and collaboratoin app

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Supported
Free Trial Not Supported

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Missive
Founded: 2015
Canada
missiveapp.com

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

Alternatives

WhatsApp

WhatsApp

Meta
Viber

Viber

Viber Media

Categories

Collaboration Supported
Live Chat Supported
Messaging Supported
Team Chat Supported

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Integrations

Facebook Messenger Supported
Twilio Supported
WhatsApp Supported
X (Twitter) Supported
Aircall Supported
Apple Business Chat Not Supported
CDK Global Not Supported
ChargeDesk Supported
Easyflow Supported
ElectroNeek Supported
Google Maps Not Supported
Google Workspace Supported
HubSpot Data Hub Supported
Insocial Not Supported
Microsoft 365 Supported
Pipedrive Supported
Quickwork Supported
Salesforce Not Supported
Shopify Supported
Telegram Not Supported

Integrations

Facebook Messenger Supported
Twilio Supported
WhatsApp Supported
X (Twitter) Supported
Aircall Not Supported
Apple Business Chat Supported
CDK Global Supported
ChargeDesk Not Supported
Easyflow Not Supported
ElectroNeek Not Supported
Google Maps Supported
Google Workspace Not Supported
HubSpot Data Hub Not Supported
Insocial Supported
Microsoft 365 Not Supported
Pipedrive Not Supported
Quickwork Not Supported
Salesforce Supported
Shopify Not Supported
Telegram Supported
Claim Missive and update features and information
Claim Missive and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information