Mindcat Accounts

Mindcat Accounts

Mindcat Technology Consultants FZE
Mindcat Desk

Mindcat Desk

Mindcat Technology Consultants FZE
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About

Mindcat Accounts is cloud accounting software for SMEs in the UAE and Saudi Arabia. It combines sales and purchase invoicing, inventory, expenses, bank reconciliation, tax records, and financial reporting, with multi-company support. For Saudi businesses, it supports e-invoicing connected with ZATCA/Fatoora, including invoice clearance. UAE VAT accounting is available, but the UAE e-invoicing service-provider connector is not yet offered. Users can manage customers, suppliers, items, stock movements, and transactions in a browser. Mindcat Accounts is available as hosted SaaS or for installation on customer servers. Arabic and English interface elements and documentation are available. It serves SMEs and accounting teams managing regional tax, invoicing, and bookkeeping. Per-user pricing, hosting costs, and setup fees apply; a REST API supports connections to other systems.

About

Mindcat Desk is a cloud-based help desk and service desk application for Gulf support teams. Requests received by email, phone or a customer portal become tracked tickets with reference numbers, assigned owners, priorities, status updates and service-level deadlines. Teams can configure response and resolution targets around their workdays, hours and local calendars, and use queues, escalations, saved replies and reports to manage service commitments. Customers can follow requests through a portal and search a help centre in Arabic and English. The agent interface supports English and partial Arabic, with right-to-left layout. Hosting options include vendor-managed environments in the UAE or Saudi Arabia and deployment in a customer's cloud or data centre. The product is aimed at IT service desks, MSPs and other organizations handling support requests under response-time commitments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMEs in the UAE and Saudi Arabia

Audience

Service and support teams in the Gulf

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

AED/SAR 209/user/month
Per user/month: AED/SAR 209 for users 1–5, 179 for 6–20, 129 for 21–50, and 99 above 50; each band applies only to users in that band. Shared hosting has monthly minimums of AED/SAR 1,045 for quick start or 2,298 with managed setup. Vendor-dedicated hosting costs 2× the user rate; customer cloud/data-centre installation costs 1.5× plus cloud charges. One-time setup is AED/SAR 2,500 for quick start; managed setup is 14,900 for 1–20 users, 29,900 for 21–50, or from 49,900 above 50. Own-server or cloud installation adds 9,900. Prices exclude VAT; UAE service-provider fees may apply from 2027.
Free Version Not Supported
Free Trial Not Supported

Pricing

AED/SAR 99/user/month
AED/SAR 99 per agent monthly for 1–5 agents; AED/SAR 69 for 6–20, AED/SAR 49 for 21–50, and AED/SAR 39 for 51+ agents. Shared hosting has a five-agent minimum (AED/SAR 495/month). Vendor-managed dedicated hosting is priced at twice the agent rate, with a AED/SAR 2,999 monthly minimum. Customer-cloud or data-centre deployment is priced at 0.75× the agent rate, plus the customer's cloud bill, with a AED/SAR 2,999 monthly minimum. One-time setup fees range from AED/SAR 4,900 to AED/SAR 39,900 depending on agent count. Annual prepayment receives a 15% discount; VAT is excluded.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Alternatives

FatooraOnline

FatooraOnline

Abzer DMCC

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Categories

Accounting Supported

Categories

Help Desk Supported

Integrations

Google Workspace Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Slack Not Supported

Integrations

Google Workspace Supported
Microsoft 365 Supported
Salesforce Supported
Slack Supported
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