Microcall vs. Sierra Gold Comparison Chart

Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).

icCube is a Swiss embeddable analytics solution designed for B2B SaaS product and development teams to deeply embed analytic capabilities inside their applications. Dashboards will seamlessly blend into the SaaS solution’s UI and UX experience, while resting on top of icCube’s robust analytical engine, allowing to consume complex data models needing sophisticated data security. With a dev2dev approach, icCube's team accompanies clients to successfully and quickly get into production. At icCube, we understand that navigating the complexities of data can be daunting. That’s why we’re excited to introduce also our Data Analytics Boutique Services, designed to empower both existing and new clients in achieving seamless data integration, robust data security, insightful analytics, effective decision automation and dashing reports. We partner with our clients at all stages and all phases of their projects and product roadmaps. From a quick review up to a full project and product

Why work with giants like Twilio where your support requests will take forever to get a response? Signalmash is not just a CPaaS provider, we take pride in providing the best possible CPaaS support. Your developers can have a shared Slack channel with our developers for instant support. You can speak to our CEO anytime. Real-time and top-notch support means shorter development cycles and enables you to provide exceptional support to your own customers. SMS services we offer: SMS API SMS CPaaS SMS UCaaS SMS no-code sending platform 10DLC campaign support Short code SMS Toll-free SMS Voice services we offer: Contact center telecoms Voice termination Voice orgination Local numbers Short code numbers Toll-free numbers SIP Trunking Our No-code telecoms solutions: UCaaS to send SMS CCaaS to manage phone calls AI solutions Signalmash - experience the highest level of support, every step of the way - book a call with us to get expert advice!

Discover and consolidate all privileged account credentials into a centralized repository. Regulate access to all critical IT assets. Grant just-in-time access, and enforce least privilege on devices in the organization. • Enforce remote password resets on devices. • Manage Windows domain, service, local admin accounts & their dependencies. • Eliminate hardcoded-credentials from scripts and configuration files. • Automate password access for non-human identities with APIs. • Protect SSH keys, track usage & associate with UNIX devices. • Share accounts with granular access controls. • One-click remote access to assets without revealing passwords. • Grant Just-In-Time access to privileged accounts. • Shadow, Monitor & record live sessions. • Endpoint privilege management with application controls. • Integrate with AD, AzureAD for user provisioning. • Integrate with solutions for MFA, SIEM, ITSM & SSO. • Comply with regulations with audit trails & custom reports

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

Log360 is a one-stop solution for all your log management and network security challenges. This tightly-integrated solution combines the capabilities of ADAudit Plus, EventLog Analyzer, O365 Manager Plus, Exchange Reporter Plus, and Cloud Security Plus. With a versatile combination like this, you'll gain complete control over your network; you'll be able to audit Active Directory changes, network device logs, Microsoft Exchange Servers, Microsoft Exchange Online, Azure Active Directory, and your public cloud infrastructure all from a single console. Monitor and audit critical Active Directory changes in real time. Meet stringent requirements of regulatory mandates such as PCI DSS, FISMA, HIPAA, SOX, GLBA, GPG 13, and the GDPR by means of readily available reports. Receive exhaustive information in the form of audit reports on critical events in Azure Active Directory and Exchange Online.

ADManager Plus is a simple, easy-to-use Windows Active Directory (AD) management and reporting solution that helps AD administrators and help desk technicians in their day-to-day activities. With a centralized and intuitive web-based GUI, the software handles a variety of complex tasks like bulk management of user accounts and other AD objects, delegates role-based access to help desk technicians, and generates an exhaustive list of AD reports, some of which are an essential requirement to satisfy compliance audits. This Active Directory tool also offers mobile AD apps that empower AD admins and technicians to perform important user management tasks, on the move, right from their mobile devices. Create multiple users and groups in Office 365, manage licenses, create Exchange mailboxes, migrate mailboxes, set storage limits, add proxy addresses, and more.

Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, reporting dashboard, HIPAA and SOC 2.

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network with: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.