Sierra Gold

Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action.

eGoldFax revolutionizes faxing by eliminating the need for a traditional phone line, offering a convenient and versatile solution for sending and receiving faxes. Whether you're using a desktop computer, a multi-function printer (MFP), or even a mobile device, eGoldFax ensures effortless fax communication. With eGoldFax, the possibilities are endless. Incoming faxes can be effortlessly redirected to an email address, a network folder, or a printer, providing the flexibility to access and manage your faxes in a way that suits your workflow. eGoldFax has forged partnerships with renowned Multi-Function Product providers, solidifying its position as a leading fax solution. By collaborating with industry giants such as Sharp, Kyocera, Xerox, Konica Minolta, Canon, HP, Ricoh, Lexmark, and more, eGoldFax ensures seamless integration with a wide range of MFPs. eGoldFax helps organizations become compliant with regulations such as HIPAA, GDPR, PCI, FERPA and more.