Audience

Enterprises searching for a software solution to manage and allocate telecommunications expense

About eCDR

eCDR, all the reporting options and flexibility needed to effectively manage and allocate telecommunications expense. Easy to use and fully customizable. CDR-Data applications are supported by products that, collectively, provide you with all the resources needed to effectively manage your communications and personnel expenses without having to add resources. CDR-Data has built its reputation upon responsiveness to our clients, providing a level of seasoned hands-on expertise and knowledge that distinguishes our company from other solution providers. The secret to our success is keeping our clients’ needs uppermost in our minds every day. Any organization which charges back for communications usage has two major objectives: the bill needs to be delivered fast, and it needs to be 100% accurate. CDR-Data Bill-Back takes this burden off your shoulders by automating all the tasks and processes you don’t have time for, delivering a clear and accurate bill to your client.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

CDR-Data
United States
www.cdrdata.com/services.htm

Videos and Screen Captures

eCDR Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

eCDR Frequently Asked Questions

Q: What kinds of users and organization types does eCDR work with?
Q: What languages does eCDR support in their product?
Q: What kind of support options does eCDR offer?
Q: What type of training does eCDR provide?

eCDR Product Features

Billing and Provisioning

Carrier Access Billing Not Supported
Self Service Portal Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Order Management Not Supported
Rating Not Supported
Provisioning Not Supported
Pre-Paid Systems Not Supported
VoIP Not Supported
Internet Not Supported
Service Order System Not Supported
Flexible Rate Tables Not Supported
Post-Paid Systems Not Supported

Call Accounting

Call Monitoring Not Supported
Caller Identification Not Supported
Inbound Reporting Not Supported
Call Duration Not Supported
Call Volume Not Supported
Unattended Call Management Not Supported
Outbound Reporting Not Supported
Who Answered Log Not Supported
By-Extension Reporting Not Supported

Telecom Expense Management

Billing for Data Not Supported
Contract Negotiation Not Supported
Billing for Voice Not Supported
Fixed Line Compatibility Not Supported
Usage Reporting Not Supported
Call Monitoring Not Supported
Internal Cost Allocation Not Supported
Chargeback Tracking Not Supported
Mobile Line Compatibility Not Supported