MemberXP Skeepers

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MemberXP:

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
Skeepers:

About

A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks​.
MemberXP:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Skeepers:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MemberXP:

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data
Skeepers:

Audience

Companies interested in a comprehensive customer engagement and customer experience solution
MemberXP:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Skeepers:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
MemberXP:

API

Offers API Not Supported
Skeepers:

API

Offers API Not Supported
MemberXP:

Screenshots and Videos

Skeepers:

Screenshots and Videos

MemberXP:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Skeepers:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
MemberXP:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Skeepers:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MemberXP:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Skeepers:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
MemberXP:

Company Information

MemberXP
United States
www.memberxp.com
Skeepers:

Company Information

Skeepers
Founded: 2012
France
skeepers.io/en/
MemberXP:

Alternatives

Skeepers:

Alternatives

MemberXP:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Skeepers:
MemberXP:
Delighted

Delighted

Qualtrics
Skeepers:
MemberXP:
Skeepers:
MemberXP:
Skeepers:
MemberXP:

Categories

NPS Supported
Survey Supported
Skeepers:

Categories

Live Shopping Supported
NPS Supported
Product Review Supported
Review Management Supported
MemberXP:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported
Skeepers:

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
MemberXP:

Integrations

BigCommerce Not Supported
Facebook Supported
Magento Not Supported
Microsoft PowerPoint Supported
PrestaShop Not Supported
Primeur Not Supported
Salesforce Agentforce Commerce Not Supported
Shopify Not Supported
WooCommerce Not Supported
X (Twitter) Supported
Yelp Supported
Skeepers:

Integrations

BigCommerce Supported
Facebook Not Supported
Magento Supported
Microsoft PowerPoint Not Supported
PrestaShop Supported
Primeur Supported
Salesforce Agentforce Commerce Supported
Shopify Supported
WooCommerce Supported
X (Twitter) Not Supported
Yelp Not Supported
MemberXP:
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Skeepers:
Claim Skeepers and update features and information
Claim Skeepers and update features and information