Mailchimp

Mailchimp

Intuit Mailchimp
4.5 out of 5 stars
iContact

iContact

4.3 out of 5 stars
Mailchimp iContact

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Mailchimp:

About

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows. Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers. Mailchimp Transactional adds API-first email and SMS delivery with 99.99% uptime and sub-second speed.
iContact:

About

Take the stress out of email marketing with iContact. Simple and easy to use, the iContact Email Marketing solution enables businesses of all sizes to achieve the best results. Key features offered by iContact Email Marketing solution include Spamcheck, list management, personal coaching, reports, drag-and-drop editing, autoresponders, social media integration, and more. If you’ve played around with other email marketing platforms before, iContact will hands-down be your favorite — and not just because you can call, email, or chat with our support team when you have a question. You can ask us anything by phone, online chat, or email. Our technical support team is here to ensure that with our tools, your email campaigns will get the most engagement from your contacts. Our powerful drag-and-drop editor makes email marketing quick quick and easy. Hundreds of beautiful, modern email templates are available to create customizable messages that match your brand — in minutes!
Mailchimp:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
iContact:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mailchimp:

Audience

Businesses of all sizes that want cloud-based email marketing, transactional email, and SMS — all in one platform.
iContact:

Audience

Small to mid-sized businesses with 25k to 500k email subscribers that want an effective email marketing solution
Mailchimp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
iContact:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Mailchimp:

API

Offers API Not Supported
iContact:

API

Offers API Not Supported
Mailchimp:

Screenshots and Videos

iContact:

Screenshots and Videos

Mailchimp:

Pricing

$9.99 per month
Free Version Not Supported
Free Trial Supported
iContact:

Pricing

$9/month
Free Version Not Supported
Free Trial Supported
Mailchimp:

Reviews/Ratings

Overall 4.5 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.6 / 5
support 4.4 / 5
iContact:

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.0 / 5
Mailchimp:

Pros & Cons from Real Users

Pros

  • I have used Mailchimp for many years. When we launched our platform for camp ground and outdoor adventure parks a few years back I defaulted to using Mailchimp because of my experience with their platform. It has matured a lot over the years but it still remains very easy to use with drag and drop email templates, sequences, and has much stronger contact management capabilities than when I first started with the tool.
  • Mailchimp is easy to set up and add contacts to. The AI and automated templates provided are helpful. Suggestions given about sentences and titles are very useful.
  • Mailchimp is extremely intuitive and easy to use and we've never had a major issue. The email builder is so easy to use and does everything you'd hope it would.
  • Simple to format and send large group emails/updates. Including a branding kit for Church logos and fonts would be great and bulk deletion of uploads would be helpful.
  • I don’t like much right now about Mailchimp. We have tried to contact you via chat and online without a response at all about why not we cannot add photographs to our emails anymore. We used to be able to use that feature.

Cons

  • You do have to pay based on total contacts so even as people unsubscribe you can end up paying for people you can't market to. But you also can't remove them from your list as you need to be able to track their unsubscribe data in case it is questioned in the future.
  • Slightly more suited to American consumers. But easy to adapt for NZ.
  • Some of the audience management functions could be a bit easier to use, especially when you have duplicates who have an incorrect email address and a correct one--it would be great to flag those.
  • If it had a convert to print format feature, I would be hooked! To be able to generate printed church Bulletins from the weekly email would be amazing!!!
  • I don’t like your lack of response. We have tried to reach you via chat and an email.
iContact:

Pros & Cons from Real Users

Pros

  • iContact allows me to boost business reach using its robust newsletters. - Flexible plans based on subscribers limit. - Customizable email layouts. Initiative UI. - Email personalization. - Easy to build a landing page. Drag and drop editor.
  • iContact is the best way to attract customer to your business. iContact help to use a best-customized email marketing platform. contact doesn't lock you for the limited user.
  • This works decently and allows for some basic automations and email marketing. Doesn't have many API options.

Cons

  • Segmentation is not available on the basic plan.
  • It's a great email marketing platform you should try.
  • It'd be nice if there was an option for more integrations.
Mailchimp:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
iContact:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Mailchimp:

Company Information

Intuit Mailchimp
Founded: 2001
United States
www.mailchimp.com
iContact:

Company Information

iContact
Founded: 2003
United States
www.icontact.com
Mailchimp:

Alternatives

ActiveCampaign

ActiveCampaign

4.4 out of 5 stars
iContact:

Alternatives

Direct Mail

Direct Mail

e3 Software
Mailchimp:
Maropost Marketing Cloud

Maropost Marketing Cloud

Maropost
4.4 out of 5 stars
iContact:
Constant Contact

Constant Contact

4.5 out of 5 stars
Mailchimp:
Act!

Act!

4.0 out of 5 stars
iContact:
AWeber

AWeber

4.8 out of 5 stars
Mailchimp:
Constant Contact

Constant Contact

4.5 out of 5 stars
iContact:
Campaign Monitor

Campaign Monitor

Marigold
5.0 out of 5 stars
Mailchimp:
SendGrid

SendGrid

Twilio SendGrid
3.9 out of 5 stars
iContact:
Mailchimp:

Categories

iContact:

Categories

Mailchimp:

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Template Design Features

A/B Testing Not Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Not Supported
Import HTML Code Not Supported
Mobile-Friendly / Responsive Not Supported
Potential Issue Identification Not Supported
Premade Templates Not Supported
Proofing Not Supported
Reporting / Analytics Not Supported
Text Editor Not Supported
Theme Editor Not Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Not Supported
Territory Management Not Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Domain Name Registrars Features

DNS Service Not Supported
Domain Parking Supported
Domain Privacy Supported
Email Hosting Not Supported
Extended Expiration Protection Not Supported
SSL Certificates Not Supported
Web Hosting Not Supported
Website Builder Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Not Supported

Landing Page Features

A/B Testing Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Not Supported
Templates Supported

Retargeting Features

A/B Testing Supported
Audience Targeting Supported
Behavioral Targeting Supported
Conversion Tracking Supported
Geo Targeting Supported
Mobile Retargeting Supported
Personalization Supported
Recommendation Engine Supported
Social Media Retargeting Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Not Supported
Multi-User Collaboration Not Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Website Builder Features

Auto Update Not Supported
Content Import / Export Not Supported
Drag & Drop Supported
Invoices Not Supported
Landing Pages / Web Forms Supported
Newsletter Management Supported
Online Booking Not Supported
Online Store Builder Not Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Not Supported
White Label Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Not Supported
Customer Accounts Supported
Data Security Not Supported
Email Marketing Supported
Inventory Management Not Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Not Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Not Supported
Google Ads Not Supported
Product Recommendations Not Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Not Supported
Triggered Emails Not Supported
Website Visitor Tracking Not Supported
iContact:

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Not Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported
Mailchimp:

Integrations

Aritic Sales Supported
Axis LMS Supported
Bloom Intelligence Supported
BridgeLogic Supported
Call Loop Supported
Campaign Genius Supported
Chamaileon Supported
ConvertPlus Supported
Gleam Supported
InstaSuite Supported
PopUp Domination Supported
Privy Supported
Quickwork Supported
Stackreaction Supported
StarfishETL Supported
Stripo.email Supported
SurveyMonkey Supported
TextDeliver Supported
Velocify Supported
Woorise Supported
iContact:

Integrations

Aritic Sales Supported
Axis LMS Supported
Bloom Intelligence Supported
BridgeLogic Supported
Call Loop Supported
Campaign Genius Supported
Chamaileon Supported
ConvertPlus Supported
Gleam Supported
InstaSuite Supported
PopUp Domination Supported
Privy Supported
Quickwork Supported
Stackreaction Supported
StarfishETL Supported
Stripo.email Supported
SurveyMonkey Supported
TextDeliver Supported
Velocify Supported
Woorise Supported
Mailchimp:
Claim Mailchimp and update features and information
Claim Mailchimp and update features and information
iContact:
Claim iContact and update features and information
Claim iContact and update features and information