Mailchimp

Mailchimp

Intuit Mailchimp
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About

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows. Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers. Mailchimp Transactional adds API-first email and SMS delivery with 99.99% uptime and sub-second speed.

About

Stack Moxie loves marketers. We are marketers. And we know that with technology - marketers can perform miracles. But marketers are setup to fail. Marketing departments must run efficiently, deliver more, and comply with tough regulations. A CMO knows that the most cost-effective way to scale the business and enforce compliance is more technology. But a CTO would hesitate. She knows that marketers are missing one of the basic tools that IT can’t live without. A CTO would insist that the stack be tested. End to end, repeatedly. Are web forms functioning properly? Were the appropriate actions triggered by customer input? Can we pass an audit? For the marketer, these tools just don’t exist, nor does the time or budget to do this manually. That’s why we built Stack Moxie. Stack Moxie takes IT know-how and puts it into the hands of the marketer. We ensure martech works: leads aren’t lost, digital ad spend isn’t wasted, and when something breaks it won’t go unnoticed

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes that want cloud-based email marketing, transactional email, and SMS — all in one platform.

Audience

Marketers, Marketing Operations, Revenue Operations, Sales Operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99 per month
Our Starter plan is always free. Paid plans start at $99. Growth plan starts at $1k/month. Enterprise plan starts at $4k/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.6 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have used Mailchimp for many years. When we launched our platform for camp ground and outdoor adventure parks a few years back I defaulted to using Mailchimp because of my experience with their platform. It has matured a lot over the years but it still remains very easy to use with drag and drop email templates, sequences, and has much stronger contact management capabilities than when I first started with the tool.
  • Mailchimp is easy to set up and add contacts to. The AI and automated templates provided are helpful. Suggestions given about sentences and titles are very useful.
  • Mailchimp is extremely intuitive and easy to use and we've never had a major issue. The email builder is so easy to use and does everything you'd hope it would.
  • Simple to format and send large group emails/updates. Including a branding kit for Church logos and fonts would be great and bulk deletion of uploads would be helpful.
  • I don’t like much right now about Mailchimp. We have tried to contact you via chat and online without a response at all about why not we cannot add photographs to our emails anymore. We used to be able to use that feature.

Cons

  • You do have to pay based on total contacts so even as people unsubscribe you can end up paying for people you can't market to. But you also can't remove them from your list as you need to be able to track their unsubscribe data in case it is questioned in the future.
  • Slightly more suited to American consumers. But easy to adapt for NZ.
  • Some of the audience management functions could be a bit easier to use, especially when you have duplicates who have an incorrect email address and a correct one--it would be great to flag those.
  • If it had a convert to print format feature, I would be hooked! To be able to generate printed church Bulletins from the weekly email would be amazing!!!
  • I don’t like your lack of response. We have tried to reach you via chat and an email.

Pros & Cons from Real Users

Pros

  • Simple setup and training Test that Integrations are synced and running Great Customer support Easy user interface

Cons

  • It did not have a foldering structure, but they told me that new feature is on the way, so I am looking forward to seeing how it works!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intuit Mailchimp
Founded: 2001
United States
www.mailchimp.com

Company Information

Stack Moxie
Founded: 2018
United States
www.stackmoxie.com

Alternatives

Alternatives

MOXIS

MOXIS

XiTrust Secure Technologies
Freshservice

Freshservice

Freshworks
ExxpertApps

ExxpertApps

Calvi Systems
Moxie Docs

Moxie Docs

Jackalope Digital

Categories

Categories

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Landing Page Features

A/B Testing Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Not Supported
Templates Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Not Supported
Territory Management Not Supported

Domain Name Registrars Features

DNS Service Not Supported
Domain Parking Supported
Domain Privacy Supported
Email Hosting Not Supported
Extended Expiration Protection Not Supported
SSL Certificates Not Supported
Web Hosting Not Supported
Website Builder Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Template Design Features

A/B Testing Not Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Not Supported
Import HTML Code Not Supported
Mobile-Friendly / Responsive Not Supported
Potential Issue Identification Not Supported
Premade Templates Not Supported
Proofing Not Supported
Reporting / Analytics Not Supported
Text Editor Not Supported
Theme Editor Not Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Not Supported

Retargeting Features

A/B Testing Supported
Audience Targeting Supported
Behavioral Targeting Supported
Conversion Tracking Supported
Geo Targeting Supported
Mobile Retargeting Supported
Personalization Supported
Recommendation Engine Supported
Social Media Retargeting Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Not Supported
Multi-User Collaboration Not Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Website Builder Features

Auto Update Not Supported
Content Import / Export Not Supported
Drag & Drop Supported
Invoices Not Supported
Landing Pages / Web Forms Supported
Newsletter Management Supported
Online Booking Not Supported
Online Store Builder Not Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Not Supported
White Label Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Not Supported
Customer Accounts Supported
Data Security Not Supported
Email Marketing Supported
Inventory Management Not Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Not Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Not Supported
Google Ads Not Supported
Product Recommendations Not Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Not Supported
Triggered Emails Not Supported
Website Visitor Tracking Not Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Not Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Automated Testing Features

Hierarchical View Not Supported
Move & Copy Not Supported
Parameterized Testing Supported
Requirements-Based Testing Supported
Security Testing Not Supported
Supports Parallel Execution Not Supported
Test Script Reviews Supported
Unicode Compliance Not Supported

Change Management Features

Approval Workflow Not Supported
Audit Trail Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Change Planning Not Supported
Compliance Management Supported
Prioritization Not Supported
Release Management Not Supported
Task Management Not Supported
Tracking & Reporting Not Supported
Training Management Not Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Policy Management Features

Approval Process Control Not Supported
Attestation Not Supported
Audit Trails Supported
Policy Creation Not Supported
Policy Library Not Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Reporting / Analytics Supported
Version Control Not Supported
Workflow Management Supported

SaaS Management Features

License Management Not Supported
Onboarding Supported
Renewal Management Not Supported
SaaS Operations Management Supported
Shadow IT Detection Not Supported
Spend Management Not Supported
Subscription Management Not Supported
Usage Tracking / Analytics Not Supported
Vendor Management Not Supported

Sales Force Automation Features

Call Management Not Supported
Campaign Management Not Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Email Marketing Not Supported
Field Sales Management Not Supported
Lead Management Not Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported

Vendor Management Features

Audit Management Supported
Contact Management Not Supported
Customer Database Not Supported
Self Service Portal Not Supported
Supplier Master Data Not Supported
Transaction History Not Supported
Vendor Maintained Profiles Not Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Not Supported

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Not Supported
Compliance Tracking Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Not Supported
Workflow Configuration Supported

Integrations

Airtable Supported
Asana Supported
Drift Supported
Gmail Supported
Google Analytics Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Intercom Supported
Microsoft Dynamics 365 Supported
Outreach Supported
Salesforce Supported
Slack Supported
Smartsheet Supported
Datameer Supported
LawTap Legal Booking & Scheduling Supported
Schedulista Supported
Sourcetable Supported
TicketingHub Supported

Integrations

Airtable Supported
Asana Supported
Drift Supported
Gmail Supported
Google Analytics Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Intercom Supported
Microsoft Dynamics 365 Supported
Outreach Supported
Salesforce Supported
Slack Supported
Smartsheet Supported
Datameer Not Supported
LawTap Legal Booking & Scheduling Not Supported
Schedulista Not Supported
Sourcetable Not Supported
TicketingHub Not Supported
Claim Mailchimp and update features and information
Claim Mailchimp and update features and information
Claim Stack Moxie and update features and information
Claim Stack Moxie and update features and information