Mailchimp vs. SendMails Comparison


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About Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows. Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers. Mailchimp Transactional adds API-first email and SMS delivery with 99.99% uptime and sub-second speed.	About Engage your customers at every stage of their lifecycle with data-driven email marketing and trigger-based powerful marketing automation. Create as many email campaigns and automation as you like with our drag-and-drop email designer and if/else automation builder. Send a series of automated emails like case studies, client testimonials, and educational newsletters to build trust and nurture your leads on autopilot. Never pay monthly fees with SendMails’ special one-time pricing for a limited time. Design beautiful, responsive templates with ease – without any coding required. Import HTML email template and manage it with fresh new looks in seconds. Track your email marketing campaign results in real time through advanced email analytics. Build marketing automation workflows based on customers’ actions and behavior. Track contact engagement with tags, custom fields, analytics, and performance reporting.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses of all sizes that want cloud-based email marketing, transactional email, and SMS — all in one platform.	Audience Companies looking for an ll-in-one platform to send emails, manage contacts, capture leads and automate your marketing
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Free Trial	Pricing $97 one-time payment Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.7 / 5 features 4.5 / 5 design 4.6 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 2.8 / 5 features 3.8 / 5 design 3.2 / 5 support 2.8 / 5 Read all reviews
Pros & Cons from Real Users Pros I have used Mailchimp for many years. When we launched our platform for camp ground and outdoor adventure parks a few years back I defaulted to using Mailchimp because of my experience with their platform. It has matured a lot over the years but it still remains very easy to use with drag and drop email templates, sequences, and has much stronger contact management capabilities than when I first started with the tool. Mailchimp is easy to set up and add contacts to. The AI and automated templates provided are helpful. Suggestions given about sentences and titles are very useful. Mailchimp is extremely intuitive and easy to use and we've never had a major issue. The email builder is so easy to use and does everything you'd hope it would. Simple to format and send large group emails/updates. Including a branding kit for Church logos and fonts would be great and bulk deletion of uploads would be helpful. I don’t like much right now about Mailchimp. We have tried to contact you via chat and online without a response at all about why not we cannot add photographs to our emails anymore. We used to be able to use that feature. Cons You do have to pay based on total contacts so even as people unsubscribe you can end up paying for people you can't market to. But you also can't remove them from your list as you need to be able to track their unsubscribe data in case it is questioned in the future. Slightly more suited to American consumers. But easy to adapt for NZ. Some of the audience management functions could be a bit easier to use, especially when you have duplicates who have an incorrect email address and a correct one--it would be great to flag those. If it had a convert to print format feature, I would be hooked! To be able to generate printed church Bulletins from the weekly email would be amazing!!! I don’t like your lack of response. We have tried to reach you via chat and an email.	Pros & Cons from Real Users Pros Thanks to the drag-and-drop email designer and automation builder, setting up unlimited campaigns and automations has been a breeze. The simplicity and versatility have truly elevated our marketing efforts! I've been using SendMails from last 2 years. Besides a few hiccups, the platform is very easy to use and saves a lot of money. Support team is always there if I need any help. Very little. If you're not an expert programmer this software is not for you. Even if you are sometimes the software works and most times it doesn't. Work for one week, then all stopped working. that's the only good thing i have to say. If you want to waste your time and money go on. Cons Really Very Awesome Service, Over all 100% Good Service. At the moment, there's nothing. The platform is far more stable than last year. Service is practically non-existent. You can put in a ticket and you're luck if they answer within 48 hours. If they do answer the canned response is it's your fault not theirs. If you request additional support after your first ticket they usually ignore you. The list of bad things is quite big: - it stopped working after one week - complicated platform - semi manual process - 0 support - no refund (which goes against their 30 days money back guarantee)
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Intuit Mailchimp Founded: 2001 United States www.mailchimp.com	Company Information SendMails Founded: 2021 United States sendmails.io
Alternatives ActiveCampaign	Alternatives Yonoma
Act!	SendPulse
GetResponse	DreamCampaigns
HubSpot Marketing Hub HubSpot	Campaign Monitor Marigold
Constant Contact View All	Brevo View All
Categories Bulk Email Campaign Management Conversion Rate Optimization CRM Domain Name Registrars Drag and Drop Email Builders eCommerce eCommerce Marketing Email Marketing Email Newsletter Email Personalization Email Template Design Email Tracking Go-To-Market Landing Page Lead Scoring Marketing Automation Retargeting SMS Marketing Social Media Advertising Social Media Management Social Media Marketing Website Builder	Categories Drag and Drop Email Builders Email Marketing
Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Show More Features CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Campaign Management Features Channel Management Contact Database Email Marketing Event Triggered Actions Lead Management Multi-Campaign Domain Name Registrars Features DNS Service Domain Parking Domain Privacy Email Hosting Extended Expiration Protection SSL Certificates Web Hosting Website Builder Email Template Design Features A/B Testing Code From Scratch Drag & Drop Editing Image Library Import HTML Code Mobile-Friendly / Responsive Potential Issue Identification Premade Templates Proofing Reporting / Analytics Text Editor Theme Editor Email Tracking Features A/B Testing Audience Segmentation Campaign Management Event-Based Notifications Location Tracking Team Management Landing Page Features A/B Testing Analytics Drag & Drop Form Creation Real Time Editing Responsive SEO Management Templates Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Retargeting Features A/B Testing Audience Targeting Behavioral Targeting Conversion Tracking Geo Targeting Mobile Retargeting Personalization Recommendation Engine Social Media Retargeting SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Website Builder Features Auto Update Content Import / Export Drag & Drop Invoices Landing Pages / Web Forms Newsletter Management Online Booking Online Store Builder Pre-built Templates Real Time Editing SEO Survey Builder White Label eCommerce Features Catalog Management Channel Management CRM Customer Accounts Data Security Email Marketing Inventory Management Kitting Loyalty Program Mobile Access Multi-Store Management Order Management Product Configurator Promotions Management Returns Management Reviews Management SEO Management Shopping Cart Templates eCommerce Marketing Features AB Testing Abandoned Cart Email Analytics / ROI Tracking Customer Data Profiles Dynamic Content Email Marketing Email Personalization Facebook Ads Google Ads Product Recommendations Push Notifications Retargeting Search Marketing Segmentation Signup Forms & Popups SMS Marketing Social Marketing Triggered Emails Website Visitor Tracking
Integrations ActiveCampaign Axis LMS Calendly Facebook Gmail Google Calendar Google Drive Google Sheets Gravity Forms HubSpot CRM HubSpot Customer Platform Kajabi LinkedIn Microsoft Outlook Pipedrive QuickBooks Online Salesforce Shopify Zapier monday AI work platform Show More Integrations View All 2431 Integrations	Integrations ActiveCampaign Axis LMS Calendly Facebook Gmail Google Calendar Google Drive Google Sheets Gravity Forms HubSpot CRM HubSpot Customer Platform Kajabi LinkedIn Microsoft Outlook Pipedrive QuickBooks Online Salesforce Shopify Zapier monday AI work platform Show More Integrations View All 31 Integrations
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