ProProfs Knowledge BaseProProfs
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Related Products
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About
M-Files is a Context-First document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency. By organizing information based on what it is rather than where it resides, M-Files reduces manual handling, improves document reliability, and strengthens governance across industry-specific processes.
M-Files is the only document management system native to Microsoft 365. This unified approach brings Microsoft collaboration, Copilot, and Purview governance directly to curated M-Files content, creating a secure, connected environment that protects Microsoft investments while improving productivity and policy-driven consistency.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
M-Files serves a variety of industries and business needs for mid-market to Enterprise global B2B companies. The M-Files platform is especially suitable for knowledge workers that need to quickly find, collaborate, and process a large number of documents every day.
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€65/seat
Starting at €65/seat
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$6 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationM-Files
Founded: 1989
United States
www.m-files.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Document Management Features
Access Controls
Supported
Archiving & Retention
Supported
Collaboration Tools
Supported
Compliance Tracking
Supported
Document Archiving
Supported
Document Assembly
Not Supported
Document Capture
Not Supported
Document Conversion
Supported
Document Delivery
Supported
Document Indexing
Supported
Document Retention
Supported
Electronic Signature
Supported
Email Management
Supported
File Recovery
Supported
File Type Conversion
Supported
Forms Management
Not Supported
Full Text Search
Supported
Offline Access
Supported
Optical Character Recognition
Supported
Print Management
Not Supported
Version Control
Supported
File Sharing Features
Audit Trail
Supported
Chat / Messaging
Not Supported
Collaboration
Supported
Document Management
Supported
Drag & Drop
Supported
Electronic Signature
Supported
Encryption
Supported
File Synchronization
Supported
Search
Supported
User Management
Supported
Version Control
Supported
Workflow Management
Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Software Documentation Features
Access Roles / User Permissions
Not Supported
Automatic Documentation Generation
Not Supported
Collaboration Tools
Supported
Docs Web Hosting
Not Supported
Feedback Capture
Not Supported
Markdown Support
Not Supported
Multiple Formats Support
Not Supported
Multiple Versions Support
Not Supported
reStructured Text Support
Not Supported
Version Control
Supported
Webhooks
Supported
WYSIWIG Editor
Not Supported
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Integrations
Adobe Acrobat Sign
Supported
AutoCAD
Supported
AutoCAD LT
Supported
CloudOffix
Supported
DMSFACTORY DocumentsPipeliner
Supported
Docusign
Supported
Freshdesk
Not Supported
Google Analytics
Not Supported
Google Workspace
Supported
Jira
Not Supported
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Integrations
Adobe Acrobat Sign
Not Supported
AutoCAD
Not Supported
AutoCAD LT
Not Supported
CloudOffix
Not Supported
DMSFACTORY DocumentsPipeliner
Not Supported
Docusign
Not Supported
Freshdesk
Supported
Google Analytics
Supported
Google Workspace
Not Supported
Jira
Supported
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