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About

Luware Nimbus extends Microsoft Teams with the contact center and intelligent task routing functionality you need to effectively manage customer inquiries.

About

Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Webex Calling Reporting & Analytics - Zoom Phone Reporting & Analytics -Microsoft Teams Reporting & Analytics - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced Consulting Services

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banking

Audience

Healthcare, Education, Government, Finance, Manufacturing, High-tech

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Luware
luware.com/en/solution/nimbus/

Company Information

Variphy
Founded: 2004
United States
variphy.com

Alternatives

Nexivo

Nexivo

Core Cognitics

Alternatives

Hoot Contact

Hoot Contact

Intrado
OfficeWatch Call Reporting

OfficeWatch Call Reporting

Metropolis Technologies
InGenius

InGenius

Upland Software
Freshcaller

Freshcaller

Freshworks

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Microsoft Teams
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Webex
Cisco Webex Calling
Zoom Phone

Integrations

Microsoft Teams
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Webex
Cisco Webex Calling
Zoom Phone
Claim Luware Nimbus and update features and information
Claim Luware Nimbus and update features and information
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Claim Variphy and update features and information