Audience

Companies that need a telecom and communications analytics solution

About Avotus ReflectR

Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization.

Integrations

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Company Information

Avotus
Founded: 1981
Canada
www.avotus.com

Videos and Screen Captures

Avotus ReflectR Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Support
Phone Support

Avotus ReflectR Frequently Asked Questions

Q: What kinds of users and organization types does Avotus ReflectR work with?
Q: What languages does Avotus ReflectR support in their product?
Q: What kind of support options does Avotus ReflectR offer?
Q: What other applications or services does Avotus ReflectR integrate with?
Q: What type of training does Avotus ReflectR provide?

Avotus ReflectR Product Features

Call Accounting

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Telecom Expense Management

Billing for Data Not Supported
Contract Negotiation Not Supported
Billing for Voice Not Supported
Fixed Line Compatibility Not Supported
Usage Reporting Not Supported
Call Monitoring Not Supported
Internal Cost Allocation Not Supported
Chargeback Tracking Not Supported
Mobile Line Compatibility Not Supported

Wireless Expense Management

CRM Not Supported
Move / Add / Change Options Not Supported
Supports WiFi Hotspots Not Supported
Usage Reporting Not Supported
Custom Rate Plans Not Supported
Discount Management Not Supported
Metered Billing Not Supported
Split Billing Not Supported
Procurement Management Not Supported