LogMeIn Pro vs. TeamViewer Comparison


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About LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.	About TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere	Audience Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30 per month Free Version Not Supported Free Trial Supported	Pricing $24.90 per month Ideal for on-the-go professionals looking for an economical, easy remote work solution. 1 Licensed User 1 Concurrent connection (channel) 3 Managed devices Unlimited devices to connect from 3 Computers to connect to (add-on available) 3 Concurrent sessions (in tabs) per concurrent connection Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
Pros & Cons from Real Users Pros As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably. Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support. Cons The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity. Support was slow to respond due to overwhelming requests due to new customers.	Pros & Cons from Real Users Pros It's simple, fast and secure to access and control devices remotely with TeamViewer. Again, it's possible to monitor and manage remote devices with TeamViewer. Likewise, it's secure to transfer files between remote devices with TeamViewer. Finally, TeamViewer provides remote IT support. For me, using TeamViewer has been absolutely magnificent, thanks to the fact that with this platform I have been able to connect remotely to any device in just a few steps. The things that I liked most about this platform were: 1- With the help of this platform, I have been able to maintain an active remote connection at any time. I must point out that the remote connection, which is totally stable, does not have any kind of drop and works perfectly on any device, which is quite helpful since I can use a mobile device or a personal computer to connect remotely to any device, regardless of the distance. I love being able to manage any computer fluidly with the help of this platform, since they do not have any kind of delay in their use. 2- Another feature that I liked is that with the help of this platform I can connect remotely and at the same time talk via audio or video. This is one of the most important options for me, since I can have a stable conversation with someone, while I perform any kind of process remotely, I can contact the other person who is on the computer I connect to either via video or audio. 3- I also really liked its functionality within mobile devices. Even though it is a platform that was created primarily for computers, its use within my mobile device is impressive. I can connect remotely to my computer just by having an ID number and a password. This has been quite helpful, since on some occasions I am away from my office, and I need some information that is on my computer, so I can connect remotely with my mobile phone. 4- Another thing that has been particularly good for me is the file transfer system that this platform has, since for example, if I need to remotely extract some type of document or file that I found on the computer I have connected to, I can do it instantly. The file transfer is one of the fastest I have seen on any other platform. I love the file transfer, there is no limit to the amount of files that I can transfer to my computer remotely. TeamViewer features end-to-end encryption, which is vital for ensuring the security of remote connections. In addition, auditing and logging features are useful for maintaining tight control over who accesses systems and when. The ability to establish unattended sessions on critical servers and stations allows me to run maintenance tasks outside of operating hours. TeamViewer Remote provides remote support thus making it simple and fast to solve technical issues. Ease to connect, access and control remote devices. It offers an enterprise-grade security. Ease to access from multiple devices. With TeamViewer Remote, it is simple, fast and secure to access and control remote devices. Again, it is simple to chat using TeamViewer Remote. It is possible to offer remote IT support to our clients with TeamViewer Remote. It is simple and fast to transfer files with TeamViewer Remote. Cons I haven't experienced any problems with TeamViewer so far as it meets all my needs. The main things I didn't like about this platform were: 1- It is absolutely necessary that both devices that are connected remotely have a fast internet connection. This platform is useless if you have a slow internet connection, which causes many users to have limitations when connecting remotely. I would like this platform to work correctly without needing such a fast connection, that would be fantastic. 2- Using TeamViewer for the first time is a rather complex process. Not all users can have a simple use of the platform. This is because most users are confused about how to configure the access ID and password. Therefore, the general configuration of TeamViewer is usually one of the problems that new users of any company have. I think there should be a tutorial on how to use this remote access platform correctly. One of the aspects I like least is its relatively high resource consumption, which can slow down the system on computers with limited hardware. It's difficult to connect to remote devices when having unstable internet connectivity. TeamViewer Remote delivers great performance and I therefore lack anything to complain about.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information GoTo Founded: 2003 United States www.logmein.com/products/pro	Company Information TeamViewer Founded: 2005 Germany www.teamviewer.com
Alternatives ISL Light Remote Desktop ISL Online	Alternatives CrankWheel
LogMeIn Central GoTo	ScreenMeet
RemoteView RSUPPORT Co. Ltd.	Zoho Assist Zoho
LogMeIn Resolve GoTo	ConnectWise ScreenConnect ConnectWise
LogMeIn Rescue GoTo View All	LogMeIn Rescue GoTo View All
Categories Identity Management Supported IT Asset Management Supported IT Management Supported Network Security Supported Remote Desktop Supported Remote Support Supported	Categories AR Remote Collaboration Supported Co-Browsing Supported Collaboration Supported Digital Experience Monitoring Supported Endpoint Management Supported IT Management Supported Live Chat Supported Meeting Supported Remote Desktop Supported Remote Support Supported Remote Work Supported Screen Sharing Supported Secure Remote Access Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported Video Conferencing Supported Web Conferencing Supported Website Monitoring Supported
IT Management Features Capacity Monitoring Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Not Supported Remote Access Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Supported Remote Desktop Features Chat Not Supported Cross-Platform Access Supported File Transfer Not Supported Group View Not Supported Mobile Device Access Supported Multi Monitor Support Not Supported Record Remote Sessions Not Supported Remote Print Not Supported Remote Wake Not Supported User Management Supported Remote Support Features Diagnostic Tools Not Supported File Transfer Not Supported Live Chat Not Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Not Supported Session Recording Not Supported Session Transfer Not Supported Surveys & Feedback Supported Show More Features IT Asset Management Features Asset Tracking Not Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Not Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Supported Identity Management Features Access Certification Not Supported Compliance Management Not Supported Multifactor Authentication Not Supported Password Management Supported Privileged Account Management Not Supported Self-Service Access Request Not Supported Single Sign On Not Supported User Activity Monitoring Not Supported User Provisioning Not Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Supported Intrusion Detection System Supported Threat Response Not Supported VPN Supported Vulnerability Scanning Not Supported	IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Remote Desktop Features Chat Supported Cross-Platform Access Supported File Transfer Supported Group View Supported Mobile Device Access Supported Multi Monitor Support Supported Record Remote Sessions Supported Remote Print Supported Remote Wake Supported User Management Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Supported Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Not Supported Document Management Supported Project Management Not Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Meeting Features Action Item Tracking Not Supported Agenda Management Not Supported Attendee Management Supported Board Meetings Supported Committee Meetings Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Not Supported Meeting Room Booking Supported Minutes Management Not Supported Post-Meeting Tools Not Supported Scheduling Supported Travel Management Not Supported Voting Management Not Supported Remote Work Features Collaboration Supported Credential Management Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Supported Project Management Not Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported
Integrations CyberFOX Password Manager Supported Teamstack Supported Advantech WebAccess/CNC Not Supported AppTec EMM Not Supported BOSSDesk Not Supported Bitium Not Supported Halo Service Desk Not Supported HaloCSM Not Supported Jira Work Management Not Supported KAMWISE Not Supported Komz Not Supported LT3Raptor Not Supported MOBIS Not Supported Microsoft Outlook Not Supported Proxy IPv4 Not Supported ServiceNow Not Supported Skypaq Not Supported Webinar Booster Not Supported XEOX Not Supported Zendesk Not Supported Show More Integrations View All 3 Integrations	Integrations CyberFOX Password Manager Supported Teamstack Supported Advantech WebAccess/CNC Supported AppTec EMM Supported BOSSDesk Supported Bitium Supported Halo Service Desk Supported HaloCSM Supported Jira Work Management Supported KAMWISE Supported Komz Supported LT3Raptor Supported MOBIS Supported Microsoft Outlook Supported Proxy IPv4 Supported ServiceNow Supported Skypaq Supported Webinar Booster Supported XEOX Supported Zendesk Supported Show More Integrations View All 64 Integrations
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