+
+

Related Products

  • NinjaOne
    6,065 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website
  • SuperOps
    295 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,347 Ratings
    Visit Website
  • Bitdefender Ultimate Small Business Security
    5 Ratings
    Visit Website
  • Rippling
    21,056 Ratings
    Visit Website
  • Josys
    263 Ratings
    Visit Website
  • Thinfinity Workspace
    16 Ratings
    Visit Website
  • Keeper Security
    1,812 Ratings
    Visit Website

About

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.

About

Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere

Audience

Small to mid-size information technology (IT) service providers and managed service providers (MSPs) wanting to deliver top quality service to their customers.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably.
  • Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support.

Cons

  • The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity.
  • Support was slow to respond due to overwhelming requests due to new customers.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/pro

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/take-control

Alternatives

Alternatives

RemoteView

RemoteView

RSUPPORT Co. Ltd.

Categories

IT Management Supported
Network Security Supported
Remote Desktop Supported
Remote Support Supported

Categories

Customer Service Supported
Help Desk Supported
Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Not Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Not Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Supported
Vulnerability Scanning Not Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

CyberFOX Password Manager Supported
N‑able Passportal Not Supported
OpenVoice Supported
Teamstack Supported
xMatters Not Supported

Integrations

CyberFOX Password Manager Not Supported
N‑able Passportal Supported
OpenVoice Not Supported
Teamstack Not Supported
xMatters Supported
Claim LogMeIn Pro and update features and information
Claim LogMeIn Pro and update features and information
Claim N-able Take Control and update features and information
Claim N-able Take Control and update features and information