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About

LiveSession helps you analyze users’ behavior, improve UX, find bugs, and increase conversion rates using session replays, and event-based product analytics. Visualization of your website’s hottest sections will enable you to increase the number of actions. Console logs will let you get rid of errors that lead to user’s irritation and, in the end - lower your conversion rates. Send product-specific events via our Javascript API to better reflect the user's experience. Enrich user sessions to build a single source of truth. Organizing visitors' paths into funnels, you will be able to analyze your customers' journeys to purchase.

About

Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers looking for a Web Analytics solution

Audience

B2B companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

LiveSession
Founded: 2018
Poland
livesession.io

Company Information

Refiner
France
refiner.io

Alternatives

Alternatives

Qualaroo

Qualaroo

ProProfs
Uxcam

Uxcam

uxcam
Delighted

Delighted

Qualtrics

Categories

Categories

Customer Feedback Supported
Lead Scoring Supported
NPS Supported
Product Analytics Supported
Survey Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

Google Analytics Supported
Segment Supported
ActiveCampaign Not Supported
Asana Not Supported
Axis LMS Supported
Gmail Not Supported
Google Calendar Not Supported
Google Forms Not Supported
Intercom Supported
LiveChat Supported
Microsoft Outlook Not Supported
Motileo Not Supported
Olark Supported
Salesforce Not Supported
Todoist Not Supported
Weekdone Not Supported
WordPress Supported
X (Twitter) Not Supported
Zapier Not Supported
Zoho Analytics Not Supported

Integrations

Google Analytics Supported
Segment Supported
ActiveCampaign Supported
Asana Supported
Axis LMS Not Supported
Gmail Supported
Google Calendar Supported
Google Forms Supported
Intercom Not Supported
LiveChat Not Supported
Microsoft Outlook Supported
Motileo Supported
Olark Not Supported
Salesforce Supported
Todoist Supported
Weekdone Supported
WordPress Not Supported
X (Twitter) Supported
Zapier Supported
Zoho Analytics Supported
Claim LiveSession and update features and information
Claim LiveSession and update features and information
Claim Refiner and update features and information
Claim Refiner and update features and information