LinkevioMFF LABS
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Verizon Knowledge AssistVerizon
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Related Products
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Linkevio:
About
Linkevio is a hosted, shared knowledge base where teams organize project documents, methods, procedures, decisions, and notes. Members can write collaboratively, import Word, PDF, Excel, and Markdown files, search project content, and keep changes available to teammates. Its MCP connection lets compatible AI assistants search for relevant documents and passages, and create or revise documents and comments when the connected user has permission. Project-level access controls limit what each assistant can read, while activity logs and version retention help teams track changes. The web application is intended for solo founders, startups and small teams, agencies and consultancies, product and operations teams, and research groups. A free plan includes two seats, one project, and 50 MB of shared storage; paid plans add projects and storage.
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Verizon Knowledge Assist:
About
When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
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Linkevio:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Verizon Knowledge Assist:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Linkevio:
Audience
Small teams, agencies, consultants, product and operations teams using AI assistants.
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Verizon Knowledge Assist:
Audience
Agents and contact centers interested in an artificial intelligence and machine learning solution to resolve customer issues
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Linkevio:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Verizon Knowledge Assist:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Linkevio:
API
Offers API
Supported
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Verizon Knowledge Assist:
API
Offers API
Not Supported
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Linkevio:
Screenshots and VideosNo images available
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Verizon Knowledge Assist:
Screenshots and Videos |
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Linkevio:
Pricing
€12/user/month
The free plan includes 2 seats, 1 project, and 50 MB of shared storage. Monthly plans cost €12/user or $15/seat for Essentiel, and €29/user or $35/seat for Team. Annual billing saves €24/$30 per seat per year on Essentiel and €58/$70 on Team. Prices exclude taxes and the AI provider’s subscription.
Free Version
Supported
Free Trial
Not Supported
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Verizon Knowledge Assist:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Linkevio:
Reviews/
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Verizon Knowledge Assist:
Reviews/
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Linkevio:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Verizon Knowledge Assist:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Linkevio:
Company InformationMFF LABS
Founded: 2022
France
linkevio.com
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Verizon Knowledge Assist:
Company InformationVerizon
Founded: 1983
United States
www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/
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Linkevio:
Alternatives |
Verizon Knowledge Assist:
Alternatives |
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Verizon Knowledge Assist:
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Linkevio:
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Verizon Knowledge Assist:
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Verizon Knowledge Assist:
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Linkevio:
Categories |
Verizon Knowledge Assist:
Categories |
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Linkevio:
Integrations
ChatGPT
Supported
Claude
Supported
Cline
Supported
Cursor
Supported
Gemini
Supported
GitHub Copilot
Supported
LM Studio
Supported
Model Context Protocol (MCP)
Supported
Perplexity
Supported
Zed
Supported
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Verizon Knowledge Assist:
Integrations
ChatGPT
Not Supported
Claude
Not Supported
Cline
Not Supported
Cursor
Not Supported
Gemini
Not Supported
GitHub Copilot
Not Supported
LM Studio
Not Supported
Model Context Protocol (MCP)
Not Supported
Perplexity
Not Supported
Zed
Not Supported
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Linkevio:
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Verizon Knowledge Assist:
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