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About

Lime Connect is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in the Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls etc. Lime Connect offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Lime Connect's AI Automation Hub, you can create AI chatbots, smart FAQ pages & interactive contact forms to automate your support. With our GPT-4 integration, the bot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

About

Engage with prospects and capture leads more efficiently with conversational chabots. Provide personalized recommendations during ‘moments of struggle’ to improve conversions. Consistent and frictionless support experience ensures greater customer satisfaction. The most comprehensive conversational AI bot store, comprising pre-built enterprise chatbots for banking, insurance, retail, healthcare, telecom, hospitality, and other industries. We build holistic conversational AI solutions to help modern enterprises address key business challenges related to customer acquisition, retention and support. The times are changing and Senseforth.ai is leading this wave of transformation. At Senseforth.ai, we believe that Conversational AI and chatbots are a catalyst for innovation and positive change. We embrace a future where every organization embraces this transformative technology to seamlessly drive meaningful conversations with their customers, employees and other stakeholders.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Lime Connect is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Lime Connect.

Audience

Companies and businesses seeking a conversational AI solution to increase revenue and reduce costs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$90.00 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lime Connect
Founded: 2011
Germany
connect.lime-technologies.com/en/

Company Information

Senseforth.ai
Founded: 2012
India
www.senseforth.ai/

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite
FreeChat

FreeChat

Popupsmart
Heyday AI

Heyday AI

Hootsuite
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Integrations

Freshdesk
WhatsApp
Azure NetApp Files
BigCommerce
Box
Campaign Monitor
Cloudflare
GitHub
Highrise
Instagram
Mailchimp
OMQ Chatbot
Pipedrive
Red Hat Cloud Suite
Salesforce
Slack
Telegram
Threema Work
Trello
WordPress

Integrations

Freshdesk
WhatsApp
Azure NetApp Files
BigCommerce
Box
Campaign Monitor
Cloudflare
GitHub
Highrise
Instagram
Mailchimp
OMQ Chatbot
Pipedrive
Red Hat Cloud Suite
Salesforce
Slack
Telegram
Threema Work
Trello
WordPress
Claim Lime Connect and update features and information
Claim Lime Connect and update features and information
Claim Senseforth.ai and update features and information
Claim Senseforth.ai and update features and information