Related Products
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About
Managing your workforce just got easier. Trash your spreadsheets and destroy your whiteboards. We believe that every contractor in every corner of the world should have the ability to manage their workforce from anywhere at any time. Founded by a fourth generation electrical contractor, LaborChart was built to simplify workforce management. We took the most widely-used resource management solutions, spreadsheets, whiteboards and databases, and developed an easy-to-use, all-in-one platform. We exist to help you schedule, forecast, communicate and collaborate with your most valuable asset, your people. Looking for a better way to manage your workforce? You’ve come to the right place. Our team is happy to give you a demo, answer your questions and show you why some of the top companies in the industry choose LaborChart to increase workforce efficiency. Learn how LaborChart can streamline your workforce management today.
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About
NiCE CXone Mpower Workforce Management is an AI-powered solution designed to optimize staffing and scheduling for contact centers. It delivers accurate forecasting, smarter scheduling, and real-time adaptation across voice and digital channels. Built on a unified CX platform, the solution transforms workforce data into actionable decisions. AI-driven automation reduces manual workload while improving operational efficiency. The platform supports omnichannel environments by ensuring the right skills are staffed at the right time. Real-time intraday tools allow teams to reforecast and reoptimize staffing as conditions change. NiCE helps contact centers balance performance, flexibility, and agent satisfaction at scale.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contractors seeking a workforce management solution to streamline and simplify their workforce operations in the cloud
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Audience
NiCE CXone Mpower Workforce Management is ideal for contact center leaders, workforce planners, and enterprises managing high-volume, omnichannel customer support operations that require accurate forecasting and flexible staffing
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLaborChart
Founded: 2014
United States
www.laborchart.com
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Company InformationNiCE
Founded: 1986
United States
www.nice.com/products/workforce-management
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
Airtable
BambooHR
CMiC
Call Coach AI
ExakTime
FOUNDATION
Groov
Haiku
Inbenta Search
Microsoft Dynamics 365
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Integrations
Airtable
BambooHR
CMiC
Call Coach AI
ExakTime
FOUNDATION
Groov
Haiku
Inbenta Search
Microsoft Dynamics 365
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