+
+

Related Products

  • CallTrackingMetrics
    928 Ratings
    Visit Website
  • Community Phone
    1,135 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • 800.com
    2,023 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • Twilio Messaging
    1,047 Ratings
    Visit Website
  • PathSolutions TotalView
    43 Ratings
    Visit Website
  • DialedIn
    561 Ratings
    Visit Website
  • Site24x7
    894 Ratings
    Visit Website
  • Phonexa
    228 Ratings
    Visit Website

About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

About

CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers

Audience

Organizations that want to improve customer experience with automated SMS messaging and notifications

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Klearcom
Founded: 2016
United States
klearcom.com

Company Information

WEBTEXT
Founded: 2007
Ireland
webtext.com

Alternatives

Alternatives

MyOperator

MyOperator

VoiceTree Technologies
VoIP Spear

VoIP Spear

Toepoke Software
Alive5

Alive5

Alive Technologies

Categories

Categories

Integrations

Five9
Salesforce
Amazon Web Services (AWS)
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco CX Cloud
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle CRM On Demand
Oracle Cloud Infrastructure
RingCentral RingCX
Symbee
Talkdesk
Twilio
Vonage AI Studio
Zoom

Integrations

Five9
Salesforce
Amazon Web Services (AWS)
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco CX Cloud
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle CRM On Demand
Oracle Cloud Infrastructure
RingCentral RingCX
Symbee
Talkdesk
Twilio
Vonage AI Studio
Zoom
Claim Klearcom and update features and information
Claim Klearcom and update features and information
Claim WEBTEXT and update features and information
Claim WEBTEXT and update features and information