Key Survey5.0 out of 5 stars |
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Related Products
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Key Survey:
About
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
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Simplesat:
About
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
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Key Survey:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Simplesat:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Key Survey:
Audience
Companies searching for a solution to manage, and analyze feedback
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Simplesat:
Audience
- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
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Key Survey:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Simplesat:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Key Survey:
API
Offers API
Not Supported
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Simplesat:
API
Offers API
Supported
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Key Survey:
Screenshots and Videos |
Simplesat:
Screenshots and Videos |
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Key Survey:
Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Simplesat:
Pricing
$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Not Supported
Free Trial
Supported
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Key Survey:
Reviews/
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Simplesat:
Reviews/
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Key Survey:
Pros & Cons from Real UsersPros
Cons
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Simplesat:
Pros & Cons from Real UsersPros
Cons
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Key Survey:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Simplesat:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Key Survey:
Company InformationKey Survey
Founded: 2002
United States
www.keysurvey.com
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Simplesat:
Company InformationPronto Holdings
Founded: 2016
United States
www.simplesat.io
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Key Survey:
Alternatives |
Simplesat:
Alternatives |
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Key Survey:
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Simplesat:
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Key Survey:
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Simplesat:
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Key Survey:
Categories |
Simplesat:
Categories |
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Key Survey:
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Market Research Features
Benchmarking
Supported
Compensation Management
Not Supported
Data Management
Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Supported
Statistical Analysis
Not Supported
Survey Management
Supported
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Simplesat:
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Key Survey:
Integrations
ConnectWise PSA
Not Supported
Datto Workplace
Not Supported
HubSpot Marketing Hub
Not Supported
IBM Cognos Analytics
Supported
Klaviyo
Not Supported
LiveAgent
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
Qlik Cloud Analytics
Supported
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Simplesat:
Integrations
ConnectWise PSA
Supported
Datto Workplace
Supported
HubSpot Marketing Hub
Supported
IBM Cognos Analytics
Not Supported
Klaviyo
Supported
LiveAgent
Supported
Microsoft Dynamics 365
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Qlik Cloud Analytics
Not Supported
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Key Survey:
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Simplesat:
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