Kepla-FSMKeplaCloud
|
Salesforce Agentforce Field ServiceSalesforce
|
|||||
Related Products
|
||||||
About
Kepla-FSM is field service management software for equipment service teams that organize work around individual machines. Each unit can have a record for details such as make, model, serial number, warranty, owner, and location, with service history attached as the equipment moves between sites or owners. The product supports scheduling and dispatch, customer mapping, service contracts, preventive maintenance plans, quotes, service reports, customer signatures, and invoicing. An Android app is available for technicians. Its equipment-focused workflow serves HVAC and refrigeration companies, lab and medical equipment service providers, industrial equipment repair businesses, and appliance repair teams. Flat monthly plans range from Solo to Enterprise, with every feature included on every plan and no setup fees or add-on charges.
|
About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Equipment service businesses: HVAC and refrigeration, lab and medical equipment service, industrial equipment repair, appliance repair
|
Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$75.00 per user per month
Billed annually
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/kepla-fsm
|
Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
|
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Not Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
|
|||||
Integrations
Adobe Real-Time CDP
Not Supported
Atlas
Not Supported
Augmentir
Not Supported
Collate
Not Supported
Fin
Not Supported
Flosum
Not Supported
Metazoa Monarch
Not Supported
Neuron7
Not Supported
Salesforce
Not Supported
Salesforce Agentforce Net Zero
Not Supported
|
Integrations
Adobe Real-Time CDP
Supported
Atlas
Supported
Augmentir
Supported
Collate
Supported
Fin
Supported
Flosum
Supported
Metazoa Monarch
Supported
Neuron7
Supported
Salesforce
Supported
Salesforce Agentforce Net Zero
Supported
|
|||||
|
|
|