SharedBox

SharedBox

Everygood
5.0 out of 5 stars
Keeping SharedBox

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Keeping:

About

Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get organized in a new section of your mailbox and are separated from your regular emails. Create accountability and share the workload by assigning requests to individual team members. Know where every support email stands by marking them as open, closed or pending. No more requests slipping through the cracks. See your Shopify customer inside Keeping without ever leaving Gmail. Advanced reporting gives you the data you need to know how your team responds to customers. Track the first response time, volume of requests, and how each of your team members responds.
SharedBox:

About

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members. SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.
Keeping:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SharedBox:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Keeping:

Audience

Companies looking for a powerful Email Management platform
SharedBox:

Audience

Organizations that want a shared inbox and help desk tool built on Slack
Keeping:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
SharedBox:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Keeping:

API

Offers API Not Supported
SharedBox:

API

Offers API Not Supported
Keeping:

Screenshots and Videos

SharedBox:

Screenshots and Videos

Keeping:

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported
SharedBox:

Pricing

$19.00/month
Free Version Supported
Free Trial Not Supported
Keeping:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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SharedBox:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
SharedBox:

Pros & Cons from Real Users

Pros

  • #1- SharedBox also supports Slack app integrations. #2- Very convenient to respond to inbound emails. #3- Simple to integrate and implement. #4- It Supports Gmail, outlook, own domain emails and many services.

Cons

  • #1- We had an overall positive experience with it.
Keeping:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
SharedBox:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Keeping:

Company Information

Keeping
Founded: 2019
Brookyn, NY
www.keeping.com
SharedBox:

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app
Keeping:

Alternatives

SharedBox:

Alternatives

Keeping:
SharedBox:
MailClark

MailClark

5.0 out of 5 stars
Keeping:
MyColdInbox

MyColdInbox

Clustox LLC
SharedBox:
Keeping:
Emailgistics

Emailgistics

5.0 out of 5 stars
SharedBox:
Keeping:
Yahoo! Mail

Yahoo! Mail

Yahoo!
3.2 out of 5 stars
SharedBox:
Keeping:

Categories

Email Management Supported
SharedBox:

Categories

Email Management Supported
SharedBox:

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported
Keeping:

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Shopify Supported
Slack Not Supported
X (Twitter) Not Supported
Zapier Supported
SharedBox:

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Shopify Not Supported
Slack Supported
X (Twitter) Supported
Zapier Not Supported
Keeping:
Claim Keeping and update features and information
Claim Keeping and update features and information
SharedBox:
Claim SharedBox and update features and information
Claim SharedBox and update features and information