Teamwork Desk

Teamwork Desk

Teamwork.com
+
+

Related Products

  • Pylon
    111 Ratings
    Visit Website
  • ManageEngine ServiceDesk Plus
    1,946 Ratings
    Visit Website
  • VoucherCart
    67 Ratings
    Visit Website
  • Plauti
    124 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Odoo
    1,694 Ratings
    Visit Website
  • Boostero
    57 Ratings
    Visit Website
  • KORONA POS
    228 Ratings
    Visit Website
  • Rise Vision
    1,502 Ratings
    Visit Website
  • Ticketsauce
    33 Ratings
    Visit Website

About

Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.

About

Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and brands of all sizes that want to engage customers on social media

Audience

Teamwork Desk is ideal for businesses wanting to build better relationships with their customers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

$7 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Juphy
Founded: 2018
Turkey
www.juphy.com

Company Information

Teamwork.com
Founded: 2007
Ireland
www.teamwork.com

Alternatives

Alternatives

SutiDesk

SutiDesk

SutiSoft
Chotam.io

Chotam.io

Star Consulting

Categories

Categories

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

APIANT
Campaign Monitor
Constant Contact
Constant Contact Lead Gen & CRM
Help Desk Migration
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Make
Membrane
Pubble
Rambox
Retently
Sourcetable
Stackreaction
Teamwork.com
Wufoo
elevio

Integrations

APIANT
Campaign Monitor
Constant Contact
Constant Contact Lead Gen & CRM
Help Desk Migration
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Make
Membrane
Pubble
Rambox
Retently
Sourcetable
Stackreaction
Teamwork.com
Wufoo
elevio
Claim Juphy and update features and information
Claim Juphy and update features and information
Claim Teamwork Desk and update features and information
Claim Teamwork Desk and update features and information