Audience

Smal to mid-sized businesses

About Genuity

It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.

Pricing

Starting Price:
$29.99 per month unlimited
Pricing Details:
$29.99 per company per month with a 30-day FREE trial.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Genuity
Founded: 2017
United States
gogenuity.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Genuity Frequently Asked Questions

Q: What kinds of users and organization types does Genuity work with?
Q: What languages does Genuity support in their product?
Q: What kind of support options does Genuity offer?
Q: What other applications or services does Genuity integrate with?
Q: What type of training does Genuity provide?
Q: Does Genuity offer a free trial?
Q: How much does Genuity cost?
Q: What pricing for support is available for Genuity?
Q: What pricing for training is available for Genuity?

Genuity Product Features

Contract Management

Buy Side (Suppliers) Supported
Completion Tracking Supported
Compliance Tracking Supported
Contract Lifecycle Management Supported
Full Text Search Supported
Pre-built Templates Supported
Specialty Contracts Supported
Version Control Supported
Workflow Management Supported
Electronic Signature Not Supported
Government Contracts Not Supported
Sell Side (Customers) Not Supported

Help Desk

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Document Storage Supported
Email Integration Supported
IT Asset Management Supported
Incident Management Supported
Interaction Tracking Supported
Knowledge Base Supported
Known Issue Management Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Ticket Management Supported
Customizable Branding Not Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Service Level Agreement (SLA) Management Not Supported

IT Asset Management

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
IT Service Management Supported
Inventory Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

IT Management

Capacity Monitoring Supported
Compliance Management Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported
Event Logs Not Supported
Patch Management Not Supported

License Management

Automatic SKU Recognition Supported
History Tracking Supported
Central LM Server Not Supported
Copy Protection Not Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Not Supported

Network Monitoring

Baseline Manager Supported
IP Address Monitoring Supported
Resource Management Supported
SLA Monitoring Supported
Server Monitoring Supported
Uptime Monitoring Supported
Bandwidth Monitoring Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
Real Time Analytics Not Supported
Web Traffic Reporting Not Supported

SaaS Management

License Management Supported
Renewal Management Supported
SaaS Operations Management Supported
Shadow IT Detection Supported
Spend Management Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Supported
Onboarding Not Supported

Service Desk

IT Asset Management Supported
Incident Management Supported
Knowledge Base Supported
Procurement Management Supported
SLA Management Supported
Self Service Portal Supported
CMDB Not Supported
Change Management Not Supported
Mobile Access Not Supported
Remote Control Not Supported