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About

Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.

About

Mentbot is a web-based tool for automating replies to comments on Facebook Page posts. Businesses can set keyword- or hashtag-based rules, choose which posts a rule applies to, and configure a public comment reply alongside a private message in Facebook Messenger. The software can also hide comments automatically and alert a team through Telegram when a message in the Page inbox remains unread. Users can review daily activity and response history, while plans vary by daily comment volume and include unlimited Facebook Pages. The workflow is configured through a dashboard rather than a chatbot flow builder, making it suitable for online sellers and other businesses that use Facebook Page comments to answer product questions and move interested commenters into one-to-one sales conversations. Mentbot offers a 14-day trial before paid service begins.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and brands of all sizes that want to engage customers on social media

Audience

Online sellers, e-commerce brands and small businesses that sell through Facebook and Instagram posts

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9/month
Paid plans start at $9 per month and vary by daily comment volume. Annual billing options are also shown. Plans include unlimited Facebook Pages.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Juphy
Founded: 2018
Turkey
www.juphy.com

Company Information

Mentbot
Founded: 2026
Thailand
www.mentbot.com

Alternatives

Alternatives

MySampark

MySampark

Saurabh Infosys
Ignix

Ignix

Dreaming Solutions LLC

Categories

Categories

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Not Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Facebook Not Supported
Facebook Messenger Not Supported
Instagram Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Instagram Supported
Claim Juphy and update features and information
Claim Juphy and update features and information
Claim Mentbot and update features and information
Claim Mentbot and update features and information