Audience
Online sellers, e-commerce brands and small businesses that sell through Facebook and Instagram posts
About Mentbot
Mentbot is a web-based tool for automating replies to comments on Facebook Page posts. Businesses can set keyword- or hashtag-based rules, choose which posts a rule applies to, and configure a public comment reply alongside a private message in Facebook Messenger. The software can also hide comments automatically and alert a team through Telegram when a message in the Page inbox remains unread. Users can review daily activity and response history, while plans vary by daily comment volume and include unlimited Facebook Pages. The workflow is configured through a dashboard rather than a chatbot flow builder, making it suitable for online sellers and other businesses that use Facebook Page comments to answer product questions and move interested commenters into one-to-one sales conversations. Mentbot offers a 14-day trial before paid service begins.
