JobWatch

JobWatch

Orbital Solutions
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About

JobWatch’s fully integrated CRM connects all your customer data, providing you with a rich and integrated picture of each and every account, contact, site and contract. It makes life easy for your back office team who are able to access customer information and histories in an instant. This means fast and efficient handling of calls, new job booking and tracking of all calls, tasks and activities against each customer account. JobWatch lets you manage all your contracts with ease. Create unlimited job types, specific to individual customers and including their agreed rates for labour, parts, delivery and travel time. That means accurate billing and invoicing, protecting your revenues and ensuring customer satisfaction. JobWatch CRM provides a detailed history for every customer account with instant access to calls, tasks and activities as well as jobs, invoices and other documents such as completed job cards.

About

Simplii’s click to call feature gives you the ability to go from browsing the internet to calling out with one simple click. Any phone number that appears on your Chrome browser will be clickable once you have this feature enabled. With our Fusion extension, any incoming call to your phone will also pop up across any tab on your Chrome browser. Screen Pops have options for you to answer or reject calls, respond with text messages, and even the ability to transfer or place calls on hold right from your screen. On top of that, you can type notes and contact information right into the Screen Pop, which immediately saves that information onto your contacts. With any integrated Simplii CRM, all call history, call recordings, SMS messages, dispositions, and notes are logged in real time to your CRM. Just connect your CRM account with Fusion to watch the logs record automatically.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a mobile workforce management system

Audience

Companies seeking for a VoIP service provider

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • WHEN it works that it logs calls in my CRM. I have client photos in my CRM that pop up when they call, makes me feel like I am talking directly to them.
  • It had to take more effort to fail this hard than to "Simplii" make a product that works. Oh, the irony.

Cons

  • It DOESN'T work!!!! They will troubleshoot for an hour and less than 24 hrs it won't connect again, they swear it isn't their side. They are doing updates which is making it incredibly worse. DON'T do it!!!!!
  • For such a simple app, these devs clearly have no idea what they're doing. I never know from minute to minute if my business phone is able to make and receive calls and texts or not. Support is clueless. They had to build a clear cache button into the app as a last resort and even that doesn't work right. My $2M+ business is currently dead in the water with no response from support.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Orbital Solutions
Australia
www.orbitalsolutions.com.au

Company Information

Simplii
Founded: 2017
United States
www.simplii.net

Alternatives

Alternatives

ProfitWatch Call Accounting

ProfitWatch Call Accounting

Metropolis Technologies
CallWatchPro

CallWatchPro

7twenty
Vector Scheduling

Vector Scheduling

Vector Solutions

Categories

Categories

Business VoIP Supported
Cloud PBX Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

ActiveCampaign Not Supported
Copper Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InvestorFuse Not Supported
JobNimbus Not Supported
Keap Not Supported
Less Annoying CRM Not Supported
Microsoft Dynamics 365 Not Supported
Odoo Not Supported
Podio Not Supported
QQCatalyst Not Supported
QuickBooks Online Not Supported
Redtail CRM Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported
eAgent Solutions Not Supported

Integrations

ActiveCampaign Supported
Copper Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InvestorFuse Supported
JobNimbus Supported
Keap Supported
Less Annoying CRM Supported
Microsoft Dynamics 365 Supported
Odoo Supported
Podio Supported
QQCatalyst Supported
QuickBooks Online Supported
Redtail CRM Supported
Zendesk Supported
Zendesk Sell Supported
Zoho CRM Supported
eAgent Solutions Supported
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