Isotask

Isotask

Isogent
+
+

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About

Streamline your organization’s productivity with an all-in-one solution. We couldn’t find any software that met our requirements at Isogent... so we built our own. Isotask is an easy to use, multi-functional tenant built to cover any organization’s needs. -Service Desk -CRM -Client Management -Vendor Management -People Management -And so much more

About

SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs. Mid-Size, All Verticals

Audience

Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$595/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Isogent
Founded: 2010
United States
www.isogent.com/solutions/isotask

Company Information

SuperIT
Founded: 2025
Australia
superit.ai/

Alternatives

Alternatives

DaemonLayer

DaemonLayer

Silent Signal Ltd
Startly

Startly

Startly Labs
Mint Service Desk

Mint Service Desk

OPGK Software
SysAid

SysAid

SysAid Technologies

Categories

CRM Supported
Service Desk Supported
Vendor Management Supported

Categories

AI IT Agents Supported
IT Service Supported
MSP Supported
RMM Supported
Service Desk Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Not Supported
Procurement Management Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Vendor Management Features

Audit Management Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Supported
Supplier Master Data Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Supported

Integrations

Autotask PSA Not Supported
Cisco Meraki Not Supported
ConnectWise PSA Not Supported
ConnectWise RMM Not Supported
CrowdStrike Falcon Not Supported
Datto RMM Not Supported
Fortinet Not Supported
HaloPSA Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Not Supported
NinjaOne Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
Veeam Data Platform Not Supported

Integrations

Autotask PSA Supported
Cisco Meraki Supported
ConnectWise PSA Supported
ConnectWise RMM Supported
CrowdStrike Falcon Supported
Datto RMM Supported
Fortinet Supported
HaloPSA Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Intune Supported
NinjaOne Supported
Okta Supported
SentinelOne Singularity Supported
Veeam Data Platform Supported
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