Related Products
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About
Bringing personal interaction to customer engagement. Inzite is the video, phone and scheduling solution for customer communication. Fully integrated and custom solutions with direct messaging, phone & video calling, screen sharing and scheduling. Website integration, custom widgets, CRM integration, realtime availability, calendar sync, custom meeting agendas, report and analytics, and much more.
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About
Webio are specialists at conversational AI for customer engagement.
Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations.
Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all.
Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that want to improve customer meeting engagement
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Audience
Organizations seeking a solution to automate and manage all their customer engagement
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationInzite
Founded: 2014
United Kingdom
inzite.com
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Company InformationWebio
Founded: 2016
Ireland
www.webio.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Supported
Email Distribution
Not Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Not Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
Debt Collection Features
Agency Management
Not Supported
Auto Dialer
Not Supported
Automated Notices
Supported
Callback Scheduling
Not Supported
Client Management
Not Supported
Commission Management
Not Supported
Compliance Management
Not Supported
Contact Management
Supported
Credit Bureau Reporting
Not Supported
In-House Collections
Not Supported
Payment Plans
Not Supported
Transaction Management
Not Supported
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Integrations
Facebook Messenger
Not Supported
Google Calendar
Supported
Microsoft Outlook
Supported
Salesforce
Supported
Viber
Not Supported
WhatsApp
Not Supported
Zapier
Supported
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Integrations
Facebook Messenger
Supported
Google Calendar
Not Supported
Microsoft Outlook
Not Supported
Salesforce
Not Supported
Viber
Supported
WhatsApp
Supported
Zapier
Not Supported
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