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About

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon.

About

Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower your team to drive more revenue with actionable insights and informed decisions. Conversation intelligence designed to be used and enjoyed by your whole business. Sell smarter, grow faster and win more deals. Jiminny empowers revenue teams to capture and analyze critical go-to-market insights across video, voice, and email. It helps reps automate administrative tasks, giving them more time to sell and improve performance. Managers gain confidence with actionable insights to develop their teams, while Executives trust the CRM as a source of truth for data-driven decisions and the launchpad for revenue growth. With fast onboarding, a seamless user experience, and ROI in under six months, Jiminny delivers the ultimate platform to power revenue intelligence across your entire business.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking to improve conversion rates, drive more revenue and improve their buying experiences

Audience

Revenue leaders interested in an AI conversation intelligence solution to grow their teams revenue and optimize efficiency

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Jiminny is great, the platform is intuitive, slick and does everything you expect. I like how you can put in key words and themes and then see what are the typical conversations you are having with your prospects. It’s also great place to learn from other colleagues as you can quite easily see and compare your calls with your colleagues. The drop in call feature is also amazing for those times when you don’t want to intimidate your prospect with too many faces on call but also listen live
  • I love how easy it is for me to share links to prospects after demonstrations.
  • Amazing UI and UX. Support chat is always very responsive. Love the AI Intelligence, Transcript and coaching features.
  • -Awesome support team -Good tutorials -Improves team collaboration and success -Great tool to self-coach and improve -Easy setup -HubSpot integration works perfectly -The meeting notetaker is prompt and the transcriptions are pretty spot-on
  • As a new hire at my company, Jiminny has been incredibly helpful in learning my role and my company's product. I use Jiminny daily to watch my colleagues on demo calls, client check-ins, and renewal calls, and it has also been vital to review myself as I begin to have calls of my own. The integration to Hubspot and Gmail also makes it incredibly effective.

Cons

  • Not much to say, it does the job well. Sometimes Jiminny won’t join till later in the call or that it won’t pick up audio on some calls and the transcription isn't always accurate.
  • Sometimes the transcript isn't accurate but still workable for sharing with prospects.
  • Sometimes have connection issues due to cache and have to do a full reset at times.
  • -Setup could be challenging for non-technical people -At times, has a hard time deciphering phone call transcriptions for who is speaking (not a big deal as you can get the gist of the call regardless) -Automated call and meeting scoring set-up could be improved upon
  • The only con I can think of is the Notetaker taking a few minutes to join the call. It would be better if the Notetaker joined immediately.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Invoca
Founded: 2008
United States
www.invoca.com

Company Information

Jiminny
Founded: 2016
United Kingdom
www.jiminny.com

Alternatives

Alternatives

Infinity Call Tracking

Infinity Call Tracking

Infinity Tracking
Gong

Gong

Gong.io

Categories

Categories

AI Sales Tools Supported
Call Monitoring Supported
Call Recording Supported
Go-To-Market Supported
Inside Sales Supported
Revenue Operations Supported
Sales Supported
Sales Analytics Supported
Sales Coaching Supported
Sales Enablement Supported
Sales Forecasting Supported
Sales Intelligence Supported

Conversation Intelligence Features

Account Health Alerts Not Supported
AI Insights Supported
Call Analytics Supported
Call Recording Supported
Call Recording Cloud Storage Not Supported
Call Snippets Supported
Call Transcription Supported
Call/Meeting Sharing Not Supported
Sales Coaching Supported
Topic Tags Supported
Topic-Based Analytics Supported
Video Conferencing Analytics Not Supported
Win/Loss Analysis Not Supported

Revenue Intelligence Features

Actionable Insights Supported
Alerts / Notifications Supported
Call Scoring Supported
Conversation Intelligence Supported
CRM Interactions Supported
Dashboard Supported
Email/Message Interactions Not Supported
Market Intelligence Not Supported
Phone Call Interactions Supported
Pipeline Visibility Not Supported
Sales Coaching Supported
Video Call Interactions Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Speech Analytics Features

Automatic Transcription Supported
Call Center Management Not Supported
Call Recording Supported
Customer Experience Management Supported
Data Security Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Self-Service Search Not Supported
Sentiment Analysis Supported
Surveys & Feedback Not Supported

Conversation Intelligence Features

Account Health Alerts Supported
AI Insights Supported
Call Analytics Supported
Call Recording Supported
Call Recording Cloud Storage Supported
Call Snippets Supported
Call Transcription Supported
Call/Meeting Sharing Supported
Sales Coaching Supported
Topic Tags Supported
Topic-Based Analytics Supported
Video Conferencing Analytics Supported
Win/Loss Analysis Supported

Revenue Intelligence Features

Actionable Insights Supported
Alerts / Notifications Supported
Call Scoring Supported
Conversation Intelligence Supported
CRM Interactions Supported
Dashboard Supported
Email/Message Interactions Supported
Market Intelligence Not Supported
Phone Call Interactions Supported
Pipeline Visibility Supported
Sales Coaching Supported
Video Call Interactions Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Supported
Call Recording Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Revenue Operations Features

Account Health Dashboard Supported
AI Insights Supported
Automatic CRM Updates Supported
Contact / Activity Tracking Supported
Revenue Dashboard Supported
Revenue Intelligence / Reporting Supported
RevOps Automation Supported
Sales Analytics Supported
Sales Forecasting Supported
Third-Party Data Aggregation Supported

Sales Analytics Features

Collaboration Tools Supported
Dashboards Supported
Forecasting Analytics Supported
Ideal Customer Profile (ICP) Supported
Lead Analytics Supported
Pipeline Management Supported
Predictive Forecasting Supported
Predictive Lead Scoring Supported
Sales Intelligence Reporting Supported

Sales Coaching Features

Assessments Supported
Audio / Video Conferencing Supported
Built-In Course Authoring Not Supported
Call Recording Supported
Gamification Supported
Goal Setting / Tracking Supported
Learning Plans Supported
Onboarding Supported
Performance Metrics Supported

Sales Enablement Features

Collaboration Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Supported
Lead Management Not Supported
Meeting Management Not Supported
Performance Management Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Supported

Sales Forecasting Features

Competitor Analysis Not Supported
Correlation Analysis Supported
Dashboard Supported
Dynamic Modeling Supported
Exception Reporting Not Supported
Graphical Data Presentation Supported
Modeling & Simulation Not Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Statistical Analysis Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Not Supported
Data Enrichment Supported
Data Import/Export Supported
Data Mining Not Supported
Data Verification Not Supported
Email Integration Supported
Lead Scoring Not Supported
List Building Not Supported
Performance Management Supported
Pipeline Management Supported
Predictive Modeling/Analytics Not Supported
Prospecting Tools Not Supported
Reporting/Analytics Supported
Sales Forecasting Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Salesforce Supported
Adobe Acrobat Supported
Adobe Advertising Cloud Supported
Adobe Analytics Supported
Amazon Connect Not Supported
CAKE Supported
Decibel Supported
Fullstory Supported
Google Analytics Supported
Instagram Supported
Natterbox Not Supported
Operata Supported
Optimizely One Supported
Salesloft Not Supported
Vonage Video API Not Supported
Zoom Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Salesforce Supported
Adobe Acrobat Not Supported
Adobe Advertising Cloud Not Supported
Adobe Analytics Not Supported
Amazon Connect Supported
CAKE Not Supported
Decibel Not Supported
Fullstory Not Supported
Google Analytics Not Supported
Instagram Not Supported
Natterbox Supported
Operata Not Supported
Optimizely One Not Supported
Salesloft Supported
Vonage Video API Supported
Zoom Supported
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Claim Invoca and update features and information
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